Benefits Specialist for Human Services Program - Commonpoint Queens
Little Neck, NY 11362
About the Job
The Resilience Team supports vulnerable members of the community to meet their basic needs through a holistic safety net team approach. The Benefit Specialist must be a self-motivated learner, efficient problem solver, team player and have ability to provide care and supportive services to clients. They will work closely with all members of the Resilience Team to assist their team’s Long Island and New York City clients in applying for public benefits.
Experience working with Long Island benefits required; familiarity with New York City benefits a plus.
DUTIES & RESPONSIBILITIES:
- Screen for and assist with submission of applications for Long Island and New York City benefits in accordance with DSS and HRA including but not limited to SNAP, Medicaid, SSI, Child Care Vouchers, WIC, and public cash assistance.
- Collect and review all required documentation.
- Troubleshoot to determine why clients may have been denied a benefit and when appropriate, assist with appeals and procedures for overpayments.
- Use discernment to ensure client is an appropriate fit for government benefit.
- Provide education to client to ensure understanding on how benefits work and eligibility requirements.
- Collaborate with Tikvah and Resilience case workers to ensure each client receives a comprehensive intake assessment for basic needs and an age appropriate plan for self sufficiency.
- Develop and maintain linkages with Commonpoint’s various programs, partner agencies and community service providers.
- Submit NYLAG referrals as appropriate.
- Input all client information into Salesforce system and Google tracker.
- Ensure the accurate completion of client documentation in accordance with all government benefit and Commonpoint guidelines and procedures.
- Assist client through use of Language Line to communicate in client’s first language.
- Attend professional development training to increase knowledge of additional government benefits if applicable.
- Additional duties may be assigned.
EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES:
- 2 years experience working in public benefits programs serving Long Island required. Experience working with New York City residents a plus.
- Familiarity with Homecare applications for seniors and/or Medicare a plus.
- High School Diploma required, Associates or Bachelor’s Preferred.
- English required, bilingual in Farsi a plus.
- Good communication, interpersonal, and computer skills.
- Must be able to travel to Great Neck partner sites and to Commonpoint Sam Field Little Neck location.
Work schedule: M-F (9-5) Full Time. Option to work Sundays instead of Fridays.
Start Date: ASAP.
Work Site Location: Commonpoint Sam Field Center in Little Neck and partner locations in Great Neck. Hybrid.
Salary: ($40K-$50K depending on experience and education)
To Apply: Please send resume to Leslie Kraut at LKraut@commonpoint.org
Work Site Location: Commonpoint Sam Field Center in Little Neck and partner locations in Great Neck. Hybrid.
Salary: ($40K-$50K depending on experience and education)
To Apply: Please send resume to Leslie Kraut at LKraut@commonpoint.org
Commonpoint is an equal opportunity employer program.
Source : Commonpoint Queens