Bellperson/Valet- Full Time - Omni Hotels & Resorts

Location

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

To provide valet and bell services in accordance to guest’s expectations and established performance standards. Bell services includes but not limited to: Escorting guests to their rooms after check-in, orientating them to our property, bringing luggage to/from the room, delivering items such as flowers, gifts, envelopes, faxes, giving directions, and other tasks as assigned by management.

Responsibilities

• An important responsibility of the bell-valet is acting as an ambassador to the resort and possess’ thorough knowledge of the resort’s services and outlet hours.
• Greeting all arriving guests with a warm and sincere greeting.
• Greeting all departing guests with a warm and sincere thank you.
• Follow valet and laundry procedures.
• Demonstrate a guest-driven service style with a sense of urgency in interactions, execution and recovery.
• Follow all codes of safe practices
• Always maintain a professional presentation within the guidelines of the resort’s uniform and grooming standards.
• Must be able to drive vehicles with a standard transmission.
• Clean and refuel resort vehicles as necessary
• Be able to work the third shift-overnight if required. 

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

Qualifications

• To perform this job successfully, an individual must possess excellent communication and customer service skills.
• Must have a positive attitude, be able to multitask, plan, and be a team player.
• Experience at a similar style resort is preferred; or equivalent combination of education and experience.
• Ability to drive manual transmission is required.  
• Must be willing to work overnight shifts when needed.
• Must be at least 21 years old.

**NECESSARY LICENSES/ CERTIFICATIONS***

• Must have a valid California state issued driver’s license.
• Must have a clean DMV printout.
• Will need to pass a pre-employment drug test.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to stand for prolonged periods, walk and run. Use hands and fingers to touch, feel, reach. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.  The employee must be able to frequently lift and/or move up to 50 pounds and push/ pull up to 250 pounds.

Pay Rate: $16.00/hr + tips

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.