Bartender - On Call - Rivers Casino

The Bartender provides food and beverage services to customers in a friendly, efficient, andprofessional manner and ensures a positive experience for all customers.

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

• Serves customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right".
• Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
• Checks identification to ensure customers are using players cards issued to them and no one else.
• Serves customers alcohol according to the guidelines of safe serving.
• Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar, following standard recipes.
• Mixes ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks.
• Serves wine and draught or bottled beer.
• Enters orders accurately into POS, collects money and returns change for drinks/food served.
• Reports tips accurately for each shift.
• Arranges bottles and glasses to make attractive display.
• Slices and pits fruit for garnishing drinks.
• Maintains a neat and clean bar area on a continual basis.
• Possess awareness for potential hazards, which could cause, but are not limited to, slipping, tripping falling or burns.
• Arrives for each shift on time and in full uniform.
• Attends all pre-shift meetings ready to "listen and learn" and share ideas.
• Avoids leaving work area during peak periods.
• Takes breaks only when approved by the General Manager, Assistant General Manager or Restaurant Manage.
• Keeps a clean and professional appearance at all times.
• Takes and delivers food orders for customers dining in bar area.
• Possess extensive knowledge of the restaurant's menu and wine list, including daily specials.
• Tends the service bar and may be designated to the Service Bartender on occasion.
• Makes change for servers.
• Performs all other duties as assigned.

• Must be 18 years or older.
• High school diploma or equivalent.
• Must have at least six months related experience.
• Must be available to work flexible shifts, weekends and holidays.
• Knowledge of beverage order processing systems.
• Ability to obtain and maintain all necessary licensing.

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Ability to effectively communicate verbally with customers and other Team Members in fast-paced environment.
• Must occasionally lift and/or move up to 50 pounds.
• Able to work with others while maintaining a positive and professional demeanor.
• Regularly required to stoop or kneel and stand for long periods of time.
• Regularly required to move with a sense of urgency, including pivoting and shuffling.