Barista - HF Brands & Markets

Position: Barista

Reports To: Management 

Wage: $18

FLSA Status: Non- Exempt

JOB DESCRIPTION

Experience: Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.

Role & Responsibilities:

• Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.
• Protect establishment and patrons by adhering to sanitation, safety and organization
• Prepare and sell coffee drinks by following recipes and preparation techniques for coffee drinks
• Create a positive guest experience by guiding guests through the menu, recommending drinks, etc.
• Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation
• Use Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons' needs and special requests
• Maintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needs
• Ensure consistently clean cups/glasses, bar equipment and working areas 
• Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.
• Deliver an amazing guest experience
• Drive sales and promote the brand
• Follow portion guidelines to ensure cost control, while maximizing the Guest experience
• Ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change
• Must demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

Skills and Knowledge: Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism

Physical Requirements: Must be able to lift and carry 60 pounds.
Must be able to stand, walk, lift, and bend for long periods of time.

Dress Attire: Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes