Banquet Server - Crowne Plaza Milwaukee Airport

The Crowne Plaza Milwaukee Airport is looking to hire multiple part-time or on-call Banquet Servers. The Crowne Plaza- Milwaukee Airport located at 13th Street and College Avenue in Milwaukee. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee and our ballroom can accommodate up to 1,000 people.

The pay for a Banquet Server is $5.00 per hour plus commissions. With commissions added into the hourly rate, the overall hourly rate on average is more than $15.00 per hour sometimes more depending on how many events we have.

Responsibilities/Duties:

• Set up tables with china, silverware, and other service equipment and breaks down assigned banquet rooms according to contract and managers instructions
• Perform pre and post-shift work; such as set up, coffee stations, bread stations, etc.
• Service of food and beverages according to standards
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations
• Communicate frequently with captains and managers as to the progress of the day’s work
• Maintain condition and cleanliness of banquet rooms, public areas, and storage areas
• Maintain inventory of necessary supplies
• Maintain Crown Plaza Milwaukee Airport’s high standards of quality and service
• Perform other duties as assigned which may include assisting with setting up and break down of function space, and plating of meals

Qualifications:

• A High School Diploma or equivalent is required
• Clear, effective communication in written and verbal English is required.
• The ability to accurately count cash and efficiently process transactions using company systems is expected.
• This position requires the ability to lift and carry up to 20 pounds

Receive free employee parking, employee meals, and employee hotel discount.