Banker - Servicing Analyst - Senior at Talent Software Services

Banker - Servicing Analyst - Senior

Job Summary: Talent Software Services is in search of a Banker - Servicing Analyst - Senior for a contract position in Billings, MT. The opportunity will be one year with a strong chance for a long-term extension.

Primary Responsibilities/Accountabilities:

• Responsible for performing title release processes per the SOP guidelines
• Responsible for participation and completion of analysis of information and processes
• Create and administer reporting for the process
• Represent the Billings site on projects
• Collaborate with management in accumulating, analyzing, interpreting, and reporting operational performance data
• Partner with team members in process improvement for department initiatives
• Coordinate and participate with the analysis necessary for the functional operations reviews
• Lead/participate in projects impacting the site as needed such as Customer onboarding, process changes, etc.
• Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support
• Proactively work with others to ensure delivery of timely, quality and efficient fulfillment activities
• Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures
• Provide input and analysis into the continuous improvement of business processes and procedures
• Provide on-the-job assistance and training to others, as requested
• Escalate issues that require resolution by more senior team members
• Identify potential risk situations/ impacts, and make recommendations or escalate to the manager

Qualifications:

• 1 year of previous clerical/administrative/secretarial experience
• Strong attention to detail - Document matching will be a large part of the position
• High School or experience equivalent

Preferred:

• Previous banking/financial institution experience
• Strong Microsoft Office suite skills including Outlook
• Ability to partner with internal employees
• Excellent communication skills
• Excellent organizational, follow-up, analytical, and problem-solving skills
• Strong time management skills
• Ability to prioritize projects and tasks
• Commitment to complete projects and tasks as assigned