Bakery Manager at Crumbl Cookies
Chesterfield, MO 63017
About the Job
Have you tried a Crumbl Cookie?! We have a rotating weekly menu with different cookies each week so it's never boring! We make dough and frosting and bake cookies fresh, in house, daily for our fans. Our bakery managers oversee a team of 4-8 people each shift, prepping ingredients for recipes, making dough on a 60 quart mixer and moving the team around various stations to mix, weigh, prep, frost and serve cookies. We're a QUICK SERVICE BAKERY; managers with previous experience in QSR will thrive! Our bakery managers frequently work 9am-6pm with shift leads to open/close the store.
Benefits:
- We are CLOSED on Sundays and don't prep or have meetings- guaranteed day off on the weekend!
- Online and in store training provided
- Starting salary is negotiable- based on experience
- Shifts range between 6am-11pm Mon-Sat
- Health insurance with 50% premiums paid; optional dental and vision plans available
- Paid Time Off (2 weeks per year for vacation and personal days)
- Opportunities for growth as we have multiple locations and levels of management
- Cell phone reimbursement plan after 90 days
Responsibilities:
- Help us keep our fun, team environment by getting to know everyone and continuing to build our crew!
- Manage the kitchen efficiently each day to keep an ongoing supply of fresh cookies available for purchase
- Oversee quality control- we want our cookies to taste the same at every location
- Deliver a fantastic customer experience so our fans will keep coming back
- Keep the store clean and tidy and pass health inspections with flying colors
- Understand and track reports and use them to track store metrics
- Motivate and coach employees to improve daily processes
- Resolve conflict or complaints from customers and employees
- Conduct frequent inventory on rotating ingredients
- Manage catering orders
- Help manage the schedule and employee communication
- Keep up with posts/news/info from corporate on our internal app
Requirements:
- This position requires an extremely DETAIL ORIENTED person
- Background check required
- High school Diploma
- Reliable Transportation
- Prior management experience is required
- ServSafe Manager's certificate or obtain one upon hire
- Must be able to stand for entire shift and lift up to 50 lbs
- Must be available to work ANY shift time
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.