BUSINESS OPERATIONS SUPERVISOR - ORTHO TRAUMA AFTER CARE CLINIC - University of Washington

Req #: 242380 Department: HMC - ORTHO TRAUMA AFTER CARE CLINIC Posting Date: 01/15/2025 Closing Info: Open Until Filled Salary: $5,114 - $7,672 per month Shift: First Shift Notes: **The University of Washington (UW) offers a wide range of benefits as part of your total compensation package.** Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here. **The HMC Orthopedic Trauma, After Care and Pain Relief Clinics** has an outstanding opportunity for a **Full-Time Business Operations Supervisor (Program Operations Specialist).** **WORK SCHEDULE:** + 100% FTE + Days **DEPARTMENT DESCRIPTION:** **The Orthopaedic Trauma Surgery After Care Clinic at Harborview Medical Center** treats the most complex orthopaedic injuries among patients in the broader Pacific Northwest region, including Alaska. The clinic offers care for numerous conditions including bone fractures, soft tissue injuries, bone deformities and failure of bones to heal. Our team provides individualized treatment plans using non-surgical, minimal invasive and open surgical techniques. Patients also have easy access to other Harborview orthopedic clinics - the Foot & Ankle Center, Hand, Elbow & Shoulder Center, and the Spine Center - and the full services of UW Medicine for other specialty services or hospitalization **POSITION HIGHLIGHTS:** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES:** + Supervise Patient Care Coordinators (PCC), Ambulatory Service Representatives (ASR), and other assigned staff, coordinating patient's entry into and through the clinic and Harborview Medical Center + Perform specific leadership functions related to clinical practice, education and/or management as delegated by and in collaboration with the Clinic Practice Manager and Clinic Medical Director + Provide leadership for clinic and divisional activities that promote delivery of quality care and service, effective problem solving and communication, and continued professional development for self and others + Serve as a role model and provides guidance to other staff including review and evaluation of performance + Responsibilities include: Leadership and Professionalism, Human Resources Management, Business Operations, Customer Service and Teamwork **REQUIREMENTS:** + Bachelor's Degree in business, public relations, or a medical related field (experience can substitute for degree) + At least two years progressive experience in a management or supervisory role **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center)** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Find your place at Washington's only integrated health system devoted to improving the health of all people. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.