Automotive Service Advisor - Hertz

Fort Lauderdale, FL 33315

A Day in the Life:

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm

The hourly rate for this opportunity is $23/hr.

What You’ll Do:

Ensure vendors are performing requested repairs at agreed upon pricing
Reviewing a wide range of vehicle repair requests
Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
Handle repair disputes with national account vendors
Validating parts pricing and labor times
Guarantee vehicle repairs adhere to company policies and address safety concerns
Efficiently drive down vendor cycle time to minimize out of service days
Handle phone calls related to vehicles experiencing extensive down time
Adhere to goal setting metrics for all job functions
Review vehicle repairs
Handle phone calls, emails, and chats
Working behind a desk
Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid

What We’re Looking For:

*Ability to work REMOTE – Required to be near Fort Lauderdale office*

What You’ll Get:

Remote Work
Up to 40% off the base rate of any standard Hertz rental including Friends and Family
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Source : Hertz