Automotive Claims Adjuster - Genpact

Responsibilities:

• Ensure quality outcomes for our Clients and Customer assurance, performance, and training activities with field adjusters, clients, attorneys, and body shops.
• Understand and apply general policy conditions and coverage application.
• Advanced knowledge and experience in negligence investigations across multiple state venues to include securing recorded statements and applying appropriate state regulations and rules of the road.
• Ability to understand and explain auto repair estimates, calculate total loss settlements, and negotiate agreed prices with body shops and vehicle owners as required.
• Strong attention to detail and self-motivated.
• Strong customer service skills.
• Must have strong written and oral communication skills.
• Must present themselves in a professional manner on a day-to-day basis for clients/ insured.
• Ability to effectively document claim handling and meet strict timelines for review and upload of work product adhering to Best Claim Practices.

Qualifications we seek in you!

Minimum qualifications

• Proficient in MS Office (Word, Excel, PowerPoint)
• Maintain adjuster license (s) as required by state regulations
• Experience handling exposures up to and exceeding $250,000
• Resident P&C Adjuster license and other state adjuster licenses

Preferred qualifications

• College Diploma or commensurate work experience
• Relevant previous Material Damage Liability Claims handling with multi-state experience
• P&C Adjuster licenses in other states a benefit