Auto Service Advisor - Automaxx of the Carolinas
Summerville, SC
About the Job
We are Automaxx of the Carolinas - a well-established car dealership in Summerville, SC that is currently hiring for a full-time Auto Service Advisor to provide quality customer service while acting as a liaison between our customers and our mechanics. This automotive position with our car dealership earns a competitive salary of $45,000 - $55,000/year.
In addition to competitive pay and our positive culture, we offer our car dealership employees the following benefits:
- Medical and dental insurance
- Vacation time
- 401(k) with a 4% company match
So, now that you've learned the who, what, where, and why, you may be wondering HOW to join our phenomenal automotive team at our industry-leading car dealership? It's easy! If you have excellent customer service skills and basic automotive knowledge, just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
Our car dealership is open from 9 AM - 7 PM, Monday - Friday and 9 AM - 6 PM on Saturdays. This customer service position has one day off during the week and no work on Sundays. Additionally, our automotive team enjoys a late-in day following your day off where you start at 10 AM instead of 9 AM.
As an Auto Service Advisor, you play a vital role in the operations of our car dealership. You are responsible for keeping an open line of communication with both our customers and our technicians who perform the repairs on their vehicles. When there are incoming calls, you answer the phone cheerfully, responding to any questions and scheduling appointments.
As you work with our clients, you develop strong working relationships with them. You are committed to understanding their automobile problems and solving them. When customers come in, you discuss their needs with them. Then, you prepare quotes and translate those needs into work orders for our technicians. When the work is complete, you handle billing. You love working with our customers and take pride in the part you play in the success of our business!
ABOUT AUTOMAXX OF THE CAROLINAS
Automaxx of the Carolinas is an award-winning used car dealership in Summerville, SC. In addition to our vast selection of certified pre-owned vehicles, we offer an OEM parts department, a full-service auto shop, and a driving school. Our mission is to provide fair, reliable, and comprehensive automotive services to our customers and get them a great deal on the vehicle of their dreams!
We rely on our fantastic team to provide the great customer service we're known for. Our values include integrity, accountability, positive energy, and family. These values permeate everything we do, from the way we serve our customers to the way we treat our team. Everyone who works for us receives competitive compensation and great benefits so they can feel supported as they grow their careers. We also provide ample opportunities for professional growth by promoting management from within.
OUR IDEAL AUTO SERVICE ADVISOR
- Great communicator - effectively explains technical things in layman's terms
- Punctual - efficiently manages multiple competing priorities while staying organized and meeting deadlines
- Highly organized - produces precise and accurate work with solid organizational skills
- Adaptable - works with confidence in a fast-paced setting
- Service-oriented - provides exceptional customer service to our customers
If this sounds like you, keep reading!
REQUIREMENTS FOR AN AUTO SERVICE ADVISOR
- Basic understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
- Basic math skills
- Basic computer proficiency
If you meet the above requirements, we need you. Apply today to join our automotive team as an Auto Service Advisor!
Location: 29483