Associate Program Manager - Walker-Miller Energy

Company Overview:

Walker-Miller Energy Services is a 24-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency.  We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.   

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Position Summary:

The Associate Program Manager (APM) is responsible for supporting the Program Manager with all program management activities associated with delivering the DTE Multifamily Program.  In this role, you will assist with the development and implementation of the program to attract new participants and energy efficiency providers to meet program objectives. 

The APM will provide support to ensure that deliverables meet the client's requirements in a timely and effective manner. The APM is typically the secondary interface with the customer and internal departments.  A qualified candidate is self- motivated, takes initiative and is willing to accept responsibility for results and is charged with effectively managing relationships.

Essential Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Embrace, operate, and lead within our core values.
• Assists with the development and implementation of plans to attract and retain participants/energy efficiency service providers to meet program objectives.
• Develop a comprehensive understanding of the program's strategic direction and initiatives.
• Support the outreach and application process to ensure applicants adhere to program rules
• Assist in the development of a QA/QC plan to ensure accurate program results and good evaluation
• Coordinate with program evaluators to understand evaluation plans and communicate program procedures to
• Manage cross function program relationships where applicable, including planning, assigning, completing, coaching, mentoring and directing
• Develop case studies as needed
• Manage Account Manager and Energy Concierge team and ensure data accuracy regarding contractor project submission and project completion.
• Assist the client with idea generation and research on program options and projects to reach goal.
• Support the management of the utility relationship as required and serve as an advocate 
• Assist with the preparation of invoices and activity reports as required to the client, partner, or Walker-Miller Energy Services management when the Program Manager is unavailable.
• Support the processing of energy efficiency project paperwork through designated tracking

Basic Qualifications: 

• Bachelor's degree required, or:
  • Minimum of 5 years of experience working in the energy or energy efficiency industry, in lieu of degree.
• Minimum of 2-3 years of experience working in the energy or energy efficiency industry.
• Proven leadership abilities in a rapidly changing environment.
• Proficiency in financial and project management.
• Detail-oriented and have an ability to prioritize workload and delegate appropriate work assignments to team members.
• Must be flexible to handle a wide variety of tasks and complete work in a timely fashion in a fast-paced environment.
• Proficiency in Microsoft Office, specifically Word, Excel and Outlook.
• Strong data entry skills in entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and written.
• Ability to analyze and interpret data and solve practical problems.
• Reliable transportation.

Licenses & Certifications

• PMP Certification, preferred.
• Valid driver's license.

Travel Requirements

• Willingness to travel up to 25% of the time in the State of Michigan.

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• The team member is frequently required to stand, walk, kneel, crouch, and/or crawl
• Ability to lift up to 30 pounds
• Noise level is typically low to moderate

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates' demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)