Associate OneSource Service Support Specialist - Pyramid Consulting, Inc

Immediate need for a talented Associate OneSource Service Support Specialist. This is a 03+months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-45838

Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• This position is based in Cambridge MA and will support two facilities located in Cambridge and one in Branford, CT. Individual should expect up to 50% travel.
• Report and escalate customer concerns to Site Lead.
• Maintain good stewardship of relationship between client, the customer and other service providers.
• Provide inventory management for lab consumables including but not limited to: cycle counts, restocking shelves, ordering, tracking of shipments and investigation and resolution of late or backordered items.
• To support coordination of waste removal from labs, ensuring use of appropriate waste streams with appropriate third-party vendors
• To provide timely communication to lab users and site lead on impact of any site service work
• Handle biologically contaminated glassware and plastic ware and glasswash machinery.
• Deliver requested chemicals to appropriate laboratory locations.
• Verify SDS documents in association with the chemical inventories.
• Obtain and maintain RCRA certification.
• Order and transport compressed gas cylinders, liquid dewars, packaged gases.
• Participate in audits and inspections and provide input as requested.
• Receive incoming packages on loading dock.
• Manage and maintain inventory of laboratory consumables.
• Observe all safety precautions and be proactive in raising safety concerns.
• Required to complete cross training and tasks as requested.
• Required to provide emergency support outside of business hours as scheduled.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Interaction level with Management/Team Members:

Key Requirements and Technology Experience:

• Key skills; Manage and maintain inventory of laboratory consumables read and interpret chemical labeling and hazardous signage audits and inspections
• Ability to read and interpret chemical labeling and hazardous signage
• Ability to be pro-active, independent, and detail-oriented
• Ability to work both independently and in a team environment
• Ability to prioritize multiple requests with different levels of urgency
• Strong organizational skills with attention to detail and accurate data entry
• Intermediate MS Office Skills: Outlook, PowerPoint, Word
• Must be able to work in a laboratory, controlled environments requiring personal protective
• equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
• Job pace may be fast and job completion demands may be high.
• Must be able to remain in a stationary position more than 25% of the time
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings
• Frequently operate on instruments, objects, tools or controls, which will require regularlybending, squatting, stretching and reaching in order to perform in a service function.
• Employee must have the ability to transport a Dewar with a push/force factor of 70-85 lbs.
• Occasional lifting of up to 50 pounds.
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.
• Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against animal allergens where animals are present in the laboratory environment.
• Must have reliable transportation and/or ability to travel between customer sites.
• This position requires travel, and the ability to independently travel between customer sites.
• Prior experience is highly preferred as this is a short term high paced transitional support role.
• Ability to multi-task and work under pressure to balance conflicting deadlines
• Excellent interpersonal, written, and verbal communication skills
• Technical problem-solving skills and attention to details
• Excellent customer service skills complimented by an ability to listen to and interpret client requests
• Initiative driven with proactive skill set to improve processes

Our client is a leading Chemical and Medical Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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