Associate Manager, Revenue Cycle - Catalyst Health Group

Job Summary

The Associate Manager, Revenue Cycle will help our communities thrive by managing a team of Revenue Cycle Analysts in a centralized office. We are a culture that is unabashedly driven by purpose. We are making a difference to our patients and providers while growing at an accelerated rate.

Every day, we support the health journey of patients by authentically living our core values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. If you love serving others and would like to make a material difference in an industry-transforming organization, then we invite you to apply to this role. We are recognized as one of the Top 100 Places to Work by The Dallas Morning News, and we have been awarded as one of the fastest-growing privately held companies by SMU Cox.

Role and Responsibilities

• Manage and is accountable for all business activities that relates to insurance & patient billing and collections
• Regularly provide upper management with revenue cycle reports and metrics
• Ensure all billing and collections processes are completed accurately and timely
• Regularly assess goals and metrics to identify process and efficiency improvements
• Ensure all billing and collections processes adhere to governmental guidelines
• Develop and maintain working relationships with clients
• Identify and resolve billing and collection discrepancies
• Identify staffing needs
• Screen, interview, and hire high caliber employees
• Assure productivity of each staff member
• Staff development
• Counsel staff with disciplinary and productivity issues
• Generates reports, analysis data and implements action plans to support team production and performance

Qualifications and Requirements

• Bachelor's Degree in finance, business, or healthcare administration preferred
• Expert knowledge of medical billing and collections
• Management experience
• 8+ years of revenue cycle management with direct reports
• Previous experience with MSO client relationship management
• Understand and demonstrate knowledge of revenue cycle processes, AR aging analysis and follow up
• Must have working knowledge of government collections processes (Medicaid and Medicare)
• Ability to identify trends
• Build and maintain internal and external relationships
• Excellent and effective communication skills
• Proven track record managing staff productivity and quality
• Proven track record of successful process improvement in account resolution
• Meet assigned deadlines
• Excellent communication and interpersonal skills with a focus on customer service

Preferred Skills

• Computer literate and proficient in Microsoft Office
• Experience with Athena
• Medical terminology
• Insurance carrier knowledge
• CPC preferred