Associate Director - Communication Operations at Novo Nordisk

Plainsboro, NJ

About the Job

About the Department

Imagine being a part of a team committed to helping people defeat diabetes and other serious chronic conditions. Here at Novo Nordisk, we seek out opportunities to contribute to healthier communities and better lives for all people. And, that’s what you’ll gain by joining Novo Nordisk’s People & Organization team. Our P&O team is passionate about their purpose – enabling business success the Novo Nordisk Way by turning the Company’s business strategy into an actionable workforce strategy. A strategy which captures the entire employee life-cycle. At Novo Nordisk, you will join an inclusive team of diverse talent and benefit from a range of possibilities for professional and personal development. Are you ready?

The Position

The Associate Director, Communication Ops is responsible for driving cohesive messaging and effective internal P&O communication initiatives across NNI P&O teams. The primary focus of this role is to create and implement processes, templates, and digital tools to facilitate seamless communication and collaboration, thereby fostering a unified visual identity and supporting the communication needs of P&O initiatives. This position plays a critical role in fostering effective communication, driving alignment, and amplifying the impact of P&O for internal teams and stakeholders. The incumbent will be pivotal in ensuring that key timebound initiatives within the organization receive clear and consistent communication, ultimately contributing to the overall success of the P&O function.

Relationships

This position reports to the Director of People Operations and sits within the larger Strategy & People Operations team. This position interacts and supports P&O COEs and the P&O Leads for tracking, planning, and mapping of key messaging. This role will partner closely with the HRBP for P&O, P&O Strategic Advisor, Head of NAO P&O, Director of Operations, DEI&B/ Culture teams and NAO P&O Teams. This role will also partner heavily the enterprise Communications partner for P&O for coordination of messaging.

Essential Functions

Communication and Alignment
Develop and maintain a comprehensive communication tracker for all NAO P&O teams, ensuring prioritization and cohesive messaging across the entire P&O function
Lead the implementation of the communication plan for NAO P&O, aligning it with strategic initiatives and collaborating with internal stakeholders to address communication needs timely & effectively
Collaborate and align with enterprise communication partners to ensure consistency and coherence in messaging, thereby fostering a unified visual identity for the P&O function
Create and deliver executive presentations, memos, reports, storyboarding, and messaging for the P&O organization, ensuring clarity and alignment with organizational objectives

Template Development

Spearhead the development of comprehensive templates for various purposes such as strategic planning, talent review, promotions, and market adjustments, ensuring consistency and clarity in communication across the P&O function

Act as the primary owner and creator of department-wide templates to ensure a standardized and cohesive approach to communication materials within the P&O function

Create process for utilization of templates, SharePoint, Viva Engage & mailboxes for key communications

Operational Coordination

Take charge of managing the mailbox for EE and P&O teams, working closely with teams to establish efficient processes, permissions, and a sustainable plan for mailbox usage across P&O

Develop and communicate processes to maintain a unified calendar across each P&O team, ensuring seamless alignment and coordination of activities to support the organization's overarching objectives

Stakeholder Engagement

Proactively engage with internal and external stakeholders to understand their communication needs and ensure that communication initiatives are aligned with their requirements

Collaborate with enterprise communication partners to ensure consistency in messaging and coherence in approach, fostering effective communication across the organization

Physical Requirements

10% overnight travel required. This is a Home Office-based position. This position follows all NNI guidance for remote/in office dedicated time. EST time-zone hours.

Qualifications

A Bachelor’s degree required in journalism, public relations, English or a related communications discipline: relevant experience may be substituted for degree as appropriate

10+ years of progressively increasing communications experience required

Minimum of 4 years pharmaceutical experience preferred

Minimum of 4 years in support/analytics roles of low to medium complexity preferred

Ability to demonstrate business acumen and work across all levels of the business

Strong interpersonal skills with the ability to interact effectively with all levels of management

Proven experience in strategic planning and counseling, executive/leadership communications, employee engagement programs, business and news writing, and communications measurement

Expert ability to lead content strategy, key message development, conversational writing and editing for both internal and external audiences as required

Proven ability to effectively manage projects and influence individuals, teams and stakeholders

Ability to counsel and coach executives for internal and external communication needs

Ability to work under tight timelines, in what can be a stressful environment with limited planning or preparation

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.