Associate Customer Service Representative MI - On-Board Companies

Job Title: Associate Customer Service Representative (HYBRID)
Location: Auburn Hills, MI

Responsibilities:

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to resolve complex issues.
• Support the onboarding process for new customers.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• 1+ years of customer service experience.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and in a team environment.