Associate Account Manager | New Graduates - Kaseya Careers
Miami, FL
About the Job
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Kickstart Your Career in Software & Tech Sales at Kaseya!
Are you a proactive, goal-driven individual looking to jumpstart your career in software sales? At Kaseya, we provide an environment where you can accelerate your professional growth, enhance your earning potential, and contribute to a high-performing team. With a strong focus on customer success, Kaseya empowers thousands of employees to exceed expectations—both for our customers and their own long-term careers.
In this entry-level sales role, you'll be at the forefront of driving customer success while laying the foundation for your career growth in tech sales.
What You'll Do:
- Engage with Clients: Understand client needs, business goals, and challenges through proactive communication, providing preemptive solutions to improve the customer experience.
- Identify Growth Opportunities: Work closely with customers to uncover cross-sell and upsell opportunities, driving revenue by introducing additional features or services.
- Expand Accounts: Identify expansion opportunities within existing accounts, aligning strategies with clients to ensure mutual success.
- Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
- Build Strong Relationships: Develop high-quality relationships with customers, recognizing that strong connections directly correlate with achieving your sales goals.
What You'll Learn & Do:
- Gain a deep understanding of Kaseya's products, their value propositions, and how to effectively communicate their benefits to customers
- Educate customers on product features, updates, and best practices, providing tailored sessions to ensure they're maximizing the value of IT Complete™.
- Collaborate with specialists and cross-functional teams to engage customers, drive product adoption, and create customized action plans for success.
- Represent the voice of the customer internally, helping shape product improvements and customer experiences.
- Contribute to onboarding new clients, driving proactive product adoption, and supporting continuous customer success.
What We're Looking For:
- Recent Graduate (Graduating in December 2024, May 2025 or have recently graduated), or with 1 year of relevant experience or internships in sales.
- A passionate, driven individual with a strong desire to succeed in a sales-driven environment and earn substantial commissions.
- Inside sales experience in a fast-paced, metrics-driven setting is a plus.
- A proven record of meeting or exceeding sales targets and goals.
- Highly coachable, resilient, and competitive with a go-getter attitude and a determination to excel.
- A team player with excellent communication, organizational, and interpersonal skills.
- Proficient in CRM tools like Salesforce, or comfortable managing leads, opportunities, and accounts.
- Ability to create sales forecasts on a weekly, monthly, and rolling 6-week basis.
Why Kaseya?
At Kaseya, you'll have access to continuous learning and training opportunities, allowing you to build your sales expertise and become a key contributor to our rapidly growing business. You'll be empowered to help our customers optimize their efficiency, profitability, and success, while driving your own career trajectory forward.
If you're a resilient achiever with a passion for sales, we want to talk to you! Join our team and be a part of Kaseya's mission to lead the IT management space with our award-winning IT Complete™ platform.
Ready to take the next step in your career? Apply today!
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.