Assistant Store Manager, Santa Clara, CA - SMCP NORTH AMERICA (US, CANADA)

LOCATION: Maje, Valley Fair

Assistant Store Manager 

 At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents.   Here in North America,  our "One Customer Journey" includes a robust store network of 168+ locations in addition to our digital platforms in the US and Canada.   

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to preserve our planet.  

Visit our Global Company website at https://www.smcp.com/en/to learn more. 

Be Our Passionate Entrepreneur Store Leader:  

Here's Where You Come In... 

Personal Selling: 

• You will be the role model for creating memorable shopping experience for all clients serving as the master party host of the boutique / selling floor.    
• You will also maintain a personal sales goal  to effectively lead by example.   Typically, our Assistant Store Managers sell approximately 20% of the store's sales. 

Master Coach 

• Observe sales associate performance on the floor and assist when necessary to make a connection or sale.   
• Coach each team member's performance around KPI's, particularly conversion and units per transaction. 
• Ensure that each team member is taking full utilizing all of the selling tools at their disposal during the selling process. 
• Develop the team's effectiveness in wardrobing and styling clients. 

• Delivers new hire and product knowledge training for all new team members. 

Manager On Duty 

• Utilizes sound problem-solving techniques to resolve customer issues with the ultimate goal being to make the customer happy. 

Visual Merchandising 

• Participation in VM adhering to established brand merchandising guidelines. 
   
   

KEY INGREDIENTS - THE SUCCESSFUL ASSISTANT STORE MANAGER CANDIDATE:  

• 2+ years of prior supervisory experience 

• Prior exposure to a clienteling based service model preferred. 
• Strong communication and coaching skills 
• Fosters an environment of teamwork and trust while playing an active role in each team member's growth and development. 
• Solid problem-solving skills 
• Possession of potential client resources 

• Possession of potential talent resources 
• Has a proven track record of setting and achieving goals. 
• Subscribes to the SMCP Core Values 
   

WHAT WE HAVE IN STORE FOR YOU: 

• Competitive Base Hourly Pay + Individual Commission Structure 

• Group Health + Dental + Life Insurance + 401K Retirement Savings Plan 
• Generous Paid Time Off – paid holidays, sick days, vacation, parental leave 
• Wardrobe (6 to 8 pieces per season based on eligibility) 
• Generous Shopping Discount - 50% off Retail 
• Participation in a lucrative employee referral program 

• Career Growth: you will have the opportunity to work with an experienced Leader who will help you to achieve your full potential. 
• Opportunity to Participate in Our Retail Stylist Program 
• Personal cell phone contribution.