Assistant Nurse Manager - Med/Surg T11 #77 - St. John's Episcopal Hospital

Who We Are:

St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Type: Full-Time (75 hours biweekly)

Shift: Evenings

Hours: 3:00PM - 11:30PM

Pay: $156,000 plus shift differential if applicable

Job Summary:

Maintains shift accountability for the coordination and facilitation of the delivery of quality patient care on their unit. Encourages staff to achieve high performance standards through education and role modeling. Utilizes knowledge and expertise in participation of case management to provide comprehensive, coordinated, seamless care to patients and their significant others. Resolves conflicts on the Patient Care Unit and uses established conflict resolution techniques to steer and direct care team members towards an amicable solution. Manages Human and Material Resources effectively and efficiently. Directs staff in Performance Improvement activities that improve patient outcomes, patient satisfaction and enhances organizational efficiency.

Responsibilities:

• Works directly with the patient care team in identifying and solving patient issues
• Relays patient information to doctors, communicates with other health team members about a patients care
• Provides information about care and treatment to patients and families
• Promotes an atmosphere which facilitates collaboration and promotes empowerment of staff
• Maintains active presence on the unit, rounds, interacts, and intervenes to facilitate smooth workflows
• Collaborates with unit Director/ Manager and provides coaching and counseling to staff
• Works closely with all care team members in providing services to enhance patient satisfaction
• Assesses and evaluates staff competency, collaborates with the nurse manager in conjunction with the educator and offers opportunities to enhance skills
• Provides an opportunity for formal and informal education to promote ongoing staff competency
• Assists with ensuring adequate labor coverage
• Monitors daily unit staffing to ensure sufficient quantity and skill mix to meet patient requirements

Requirements:

• NYS Registered Nurse License required
• Bachelor's Degree in Nursing required, Master's preferred
• Minimum 3 - 5 years of experience in health care management
• Experience in a team-based, collective bargaining environment desirable
• Basic knowledge of regulatory agency requirements
• Ability to establish staffing patterns and staffing schedules required