Assistant Manager - Logistics Operations - Hermes

The Team:

The Logistics Operations team plays a crucial role in ensuring the smooth and efficient functioning of the organization by strategically deploying resources and optimizing process flows across departments. Our goal is to support business growth by adapting to changing processes and procedures and creating a productive environment. Additionally, we are responsible for ensuring a seamless receiving and floor-ready process to fulfill the commitment to our boutiques.

The Opportunity:

The Assistant Manager of Logistics Operations oversees the daily operations within our Distribution and Service Center. You will partner with the Logistics Operations management teams, communicating daily on prioritization of operational activities for each department or boutique, staff allocation, and added value projects.

In this role you will support cross-functionally our Retail and Wholesale partners as well as ensuring Ecommerce productivity levels for are met daily.

Your partnership within the Distribution and Service Center, Customer Service, and Inventory Control is essential to lead and set priorities as well as implement continuous improvement strategies to operational flows and processes.

This position is onsite in our Dayton, NJ Distribution & Service Center.

About the Role:

• Supports the evening shift's logistics operations from 4:00pm to 12:30am.
• Manages daily put-away of receiving's, in collaboration with management team.
• Ensures the daily follow up on receiving to streamline the put-away process.
• Supports allocation of staff to other areas of the Service Center to meet the demands of the business.
• Maintains the put-away, picking, and packing processes by initiating, coordinating, and enforcing operational and personnel policies and procedures.
• Supports the staff in the processing areas to support all related activities while building accountability.
• Completes Distribution Center operational requirements by scheduling and assigning staff, following up on work results.
• Own the optimization of Distribution Center efficiency (Inbound, Outbound and inventory accuracy).
• Oversees processes as well as keeps open communication with the Customer Service and Logistics Management team to alert, report and escalate issues.
• Maintains physical condition of put-away and picking area while safeguarding processing area.
• Supports the control of inventory levels in coordination with Manager of Logistics Operations, partnering with Inventory Control in the execution of cycle counts.
• Leads efforts to drive continuous improvements to the put-away, striving to optimize the use of space provided, carefully plan and organize the layout.
• Consider efficient storage solutions, utilize vertical space, and prioritize functionality, making it possible to create a practical and well-optimized environment.
• Implement continuous improvement methodologies, in collaboration with Service Center management, to all aspects of the picking area.
• Lifting requirements - ability to lift up to 50 lbs. following proper safety procedures.
• All other duties as assigned by management.

Supervisory Responsibility:

• Yes

Budget Responsibility:

• No

Decision Making Responsibility:

• Yes

About You:

• 3 to 5 Years Minimum of Related Experience
• Bachelor's Degree preferred
• Conversational Spanish language preferred
• Create, follow and lead all safety guidelines
• Clear and courteous communication
• Ability to work under pressure in a fast-paced environment
• Ability to multitask
• Accountability, accuracy, and attention to detail
• Strong organizational skills
• Excellent communication skills
• Ability to work independently to develop a method to achieving goals with little supervision.
• Basic Excel knowledge and computer skills
• Independence and self-motivation skills: able to work as a team as well as handle projects on his/her own
• Position requires flexible work schedule, including some weekends and during peak periods
• WMS - Manhattan Associates Software knowledge preferred
• Cegid knowledge preferred
• Microsoft Excel, Word and Outlook
• Position requires flexible work schedule, including some weekends and during peak periods

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.