Assistant General Manager - Mama Ricotta's
Charlotte, NC 28204
About the Job
Assistant General Manager | FS Food Group
Join our team at FS Food Group, the premier restaurant group in the Carolinas, as we embark on an exciting journey of growth and success! We're actively seeking passionate and experienced Assistant General Managers to be integral parts of our thriving operations. If you thrive in a full-service, high-volume environment and are ready to make your mark in the hospitality world, we invite you to apply and become a part of our dynamic team.
Our commitment to innovation and shaping the local dining scene is evident in our ambitious plans for further growth in and around the Charlotte area.
Why Join the FS Food Group Family?
Competitive compensation based on experience.
Comprehensive and well-rounded training program.
100% Employer-paid Medical, Dental, and Vision Insurance for all management.
Employer-paid life insurance after 6 months of service.
Achievable Monthly Bonus Program
Paid Time Off starting at 6 months of service.
401k
Continued career development and unlimited growth opportunities
50% dining discount at all FS Food Group restaurants in North and South Carolina
A "Day in the Life" as an Assistant General Manager:
You will be responsible for overseeing all aspects of the company’s operations, including assisting the general manager in front-of-house and back-of-house operations. You will ensure there is always management presence on the floor by communicating with the additional managers on duty and delegating the completion of the daily administrative tasks that include but are not limited to invoice entry, bank runs, new hire orientations, and interviews. The assistant general manager will help in the ongoing coaching and development of hourly and department managers. You will be the point person for the location if the general manager is unavailable.
Assistant General Manager Responsibilities include but are not limited to:
• Collaborate with the General Manager to ensure positive guest service, exceeding dining expectations.
• Assist in the hiring, supervision, and development of teams, fostering a positive and motivating work environment.
• Skillfully assess day-to-day operational demands and address restaurant concerns effectively.
• Ensure accurate and efficient completion of financial, personnel, and administrative duties in accordance with company policies and procedures.
• Uphold health safety and sanitation standards, including food handling, cleanliness, and restaurant maintenance.
• Ensure consistent compliance with operational standards, company policies, and relevant laws and ordinances.
Assistant General Manager Requirements:
Minimum of 4 years' experience of full-service management experience in a high-volume restaurant setting.
Advanced knowledge of restaurant financials including how to read budgets, labor projections, and a P&L statement.
Advanced knowledge of food safety and sanitation requirements in Mecklenburg County.
An ability to identify weaknesses and provide coaching where necessary.
Strong problem-solving skills.
Great interpersonal and communication skills.
Computer literate with basic Excel knowledge.
The ability to pivot when curve balls get thrown at you and keep your composure.
Valid ServSafe certification is a plus!
Join us in shaping the future of FS Food Group and be part of our commitment to excellence and growth in the restaurant industry!
Mama Ricotta’s serves traditional, authentic Italian dishes in an inviting setting where everyone feels welcome. We seek out the finest and freshest ingredients from across the globe, and hold the highest standards for our homemade mozzarella, sausage, breads, and desserts. One dish at a time, it’s our pleasure to continue a rich tradition of quality, creativity and warm hospitality.