Assistant General Manager - Holiday Inn Express Charleston

NorthPointe Hospitality – one of the Top 100 Management Companies in the Nation is recruiting an Assistant General Manager. The Assistant General Manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. 

Key Responsibilities:

• Operational Management: Assist in managing all hotel departments, including Front Desk, Housekeeping, Maintenance, and Breakfast.
• Guest Satisfaction: Actively engage with guests, address concerns, and ensure a high level of customer service.
• Team Leadership: Train, mentor, and supervise staff to maintain operational efficiency and brand standards.
• Financial Oversight: Assist in budget preparation, monitor expenses, and ensure revenue targets are met or exceeded.
• Compliance: Ensure adherence to all IHG brand standards, safety regulations, and local laws.
• Problem-Solving: Address operational challenges promptly and efficiently to minimize disruptions.
• Reporting: Prepare and present performance reports to the General Manager.

Qualifications:

• Experience: Minimum of 2 years in a leadership role within the hospitality industry; IHG brand experience preferred.
• Education: Bachelor's degree in Hospitality, Business Management, or a related field (preferred but not required).
• Skills: Strong leadership, communication, and problem-solving skills. Proficiency in hotel management software and Microsoft Office Suite.
• Certifications: Knowledge of safety and health regulations; ServSafe or other certifications are a plus.
• Attributes: A passion for hospitality, excellent organizational skills, and a guest-focused mindset.

BENEFITS:

• NorthPointe offers an extremely competitive compensation package which includes a competitive salary for asset class and location, bonus, 401-k with match, PTO, continuing education, insurance and upward mobility.

For more information about NorthPointe and the hotel you can visit www.northph.com  

We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.

Salary

$45000 - $54000 per year

Benefits

Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Disability insurance

Job Type

Full time