Assistant Facilities Manager - Jones Lang LaSalle Incorporated

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Facilities Manager

This position requires a daily onsite presence and is based in midtown Manhattan. 

What this job involves

The Assistant Facilities Manager will be part of the team responsible for facilities management, assisting the Facilities Manager and the Client Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

Job Responsibilities

• Manage day cleaners and night supplemental cleaning services for NYC area. Responsible for inventory control including ordering, receiving, distribution, budgeting, storing, etc. of all cleaning supplies and products. Manage contract, SLA’s, invoicing, PO’s, etc.
• Be the primary respondent for all service tickets placed by the client and our own team.  Ensure that the tickets are acknowledged and completed within our management agreement’s SLAs 
• Coordinate with inhouse and external resources (i.e., property manager, contractors, capital project team, engineers, etc.) to schedule and complete the work.  Coordination includes but is not limited to collecting COIs, names of vendor personnel, loading dock access, collection of MOPs within governing timeframes, etc.
• Support work being completed in remote sites.  Some travel may be required to sites in NYC, CT, Boston, Washington DC, etc.
• Support the Facilities Manager in the implementation of short and long-term projects for the client.  Manage Small Projects: office conversation from 1 occupant to 2 occupants, covert conference rooms to multiple occupant offices, pantry upgrades, etc.
• Provide backup coverage when Facility Managers and other AFMs are on PTO.  This coverage would include working in NYC facilities while the FMs and AFMs are on PTO from 1 day to 5 days at a time.
• Support and implement innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Daily quality control inspections resulting in work order generation to immediately address issues identified
• Participate in creating monthly/quarterly/annual and ad-hoc reporting appropriate for the client
• In partnership with the Finance Team, assist in the development of monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.  Assist with the development and implementation of the annual management plan including operating budgets for the facilities within the region
• Regular after-hours and weekend work may be applicable
• Any and all other duties and tasks as assigned

Sound like you? To apply you need to have:

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis a plus
• Minimum of 3 years Facilities Management industry experience required either in the corporate environment, third party service provider or as a consultant
• Strong organizational and management skills
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Fluency in Spanish is helpful
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS tools and work order management
• Purchase order creation, proposal requests, invoice review of completed work.

• Vendor management during normal and off hours including weekends when necessary
• Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)
• Ability to travel to other work sites
• Ability to work after business hours and on weekends

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.