Assistant Clinical Manager Rehab Services - Brown University Health

Providence, RI

About the Job

Summary:
Reports to the Director or Clinical Manager of Rehabilitation Services. Coordinates oversees and develops inpatient and/or outpatient service to ensure quality and timely provision of care to patients. Provides direct patient care serves as a resource person and assists the Director or Clinical Manager in administrative tasks. Assists with recruitment hiring orientation and assessment of professional and support staff.

Responsibilities:

Communication

Demonstrates the highest level of communication and professionalism with patients caregivers rehabilitation staff physicians and other health care professionals both within the academic medical center and in the community. Communication exhibited by the Assistant Clinical Manager includes:

� Maintaining effective communication with all team members to implement excellent patient care

� Responding promptly positively and respectfully to co-workers patients and families

� Displaying open and welcoming attitude toward co-workers patients and families

� Modeling effective delivery of feedback and coaching to co-workers in a manner that ensures accountability maintenance of self-esteem effective positive outcomes and support of individual team organizational needs

� Managing directly and constructively staff conflict

� Following appropriate channels to solve complex communication issues

� Recognizing long range impact of all professional communications on hospital systems and operations

Clinical Responsibilities

The Assistant Clinical Manager applies advanced clinical knowledge and skills to ensure rehabilitation services are of the highest level and consistent with current evidence and best clinical practice standards.

Program/Service Specific Operational Support:

� Thorough knowledge of referral process and triage to effectively organize patient care schedules assign staff caseload and delegate responsibilities based on service needs and resources

� Provides direct clinical supervision to staff and students in area of expertise and/or directs staff to qualified and competent individuals in other areas

� Approves and/or makes recommendations regarding vacations and other scheduled time off requests per clinical manager direction

� Assists in coordinating the orientation of new staff members and evaluation of clinical competency

� Assigns or re-assigns duties during staff absences to assure complete and uninterrupted delivery of therapy services

� Assists the manager in the preparation of performance appraisals and/or conducts performance appraisals per clinical manager direction

� Prepares for and actively participate in staff meetings

� Attends scheduled meetings with the department manager and/or director for discussion planning and/or problem-solving

� Assists in planning implementing and evaluating department goals and programs

� Regularly provides the clinical therapeutic services of a therapist including evaluations of patients formulation of treatment plans administering treatments and discharge planning.

Quality Improvement:

The Assistant Clinical Manager will develop and maintain quality improvement processes to ensure patient safety quality of patient care and patient satisfaction in addition to other measures. Specific quality improvement efforts will include:

� Demonstrating full knowledge of current Rehabilitation Services and department policies and procedures; and assist in the monitoring of staff adherence to same

� Coordinating in-service and education programs including maintenance of education records and mandatory learning

� Monitoring clinical outcomes and consulting individually with therapists to assure quality care

� Maintaining and further developing clinical references and resources for self-learning

� Facilitating and directing learning opportunities based on identified staff/department need

� Coordinating expert review and application of new evidence into current practice

� Coordinating and developing rehabilitation policies and/or procedures based on current evidence or research relevant to clinical practice department or hospital requirements

� Participating in department quality assurance processes to include reviewing staff documentation for quality timeliness and adherence to department policy

� Recommending quality assurance indicators as appropriate

Clinical Education:

� Serving as a resource for first time clinical instructors

� Assisting clinical instructors with the assignment of projects and patient care responsibilities that are consistent with the needs and priorities of the department

Other Duties:

The clinical coordinator will also:

� Maintain membership in a professional association

� Participate in national state and/or local committees related to professional and/or clinical specialty area

� Participate in professional presentations/activities within the hospital and/or in the community

� Assist leadership in emergency situations

Overall performance will be measured by the Clinical Manager based on goals established in annual Manager Performance Recognition Summary (MPRS).

Professional Standard

In addition to adhering to the professional standards described in the Staff Therapist and Senior Staff Therapist job descriptions the Assistant Clinical Manager will:

� Demonstrates ability to prioritize and make sound decisions in daily operational issues and challenges

� Seek support and follow appropriate channels to address complex communication needs

� Identify situations in which ethical questions are present and follow up with appropriate leadership

� Provide and accept feedback in a respectful and mature manner

� Model behavior and assist staff in understanding appropriate personal/professional boundaries

� Adapt to change and demonstrate leadership to encourage same with staff

Other information:

BASIC KNOWLEDGE:

� Graduate of an approved School in Physical Therapy Occupational Therapy Speech Language Pathology or Audiology

� Master or Doctorate level degree required

� Licensed to practice in the State of Rhode Island

� Thorough knowledge of theory and techniques of therapy evaluation and treatment

� Computer skills

� Supervisory ability to coordinate schedule and evaluate the work of clinical support staff students

� Interpersonal skills necessary to deal effectively with all levels of the hospital organization patients families members of the health care team staff and outside agencies

� Demonstrate knowledge and skills necessary to provide care to patients with consideration of aging processes development stages and cultural patterns in each step of the care process

EXPERIENCE:

� Eight years as a Physical Therapist Occupational Therapist Speech Language Pathologist or Audiologist with a thorough knowledge of theory and techniques of therapy evaluation and treatment.

� Two years of supervisory experience including student supervision.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

� Fit for duty as documented by OSHA standard and program specific needs

INDEPENDENT ACTION:

� Self motivated and directs own and staff professional growth

� Initiates and participates in projects which provide a sense of accomplishment while enhancing patient care the profession division or hospital

� Presents or coordinates professional presentations or continuing education course

� Develops advanced skills in consultation management organization and mentorship

SUPERVISORY RESPONSIBILITY:

Supervisory Responsibilities for up to 20 FTEs.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

HCH

Work Type: Full Time

Shift: Shift 1

Union: Non-Union

Source : Brown University Health