Assistant Account Manager I - Parking Operations - non-exempt - Propark Mobility
Washington, DC
About the Job
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Park your career here, with Propark Mobility!
Assistant Account Manager I
Pay Rate: $21.50 - $22.00 per hour
Job Type: Full-time
Location: Washington DC
Shift & Schedule: Day shift, Weekends & Holiday
Must Have: 2 Years Drivers License
Applications will be accepted until job is closed.
What we're looking for:*
- Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants and maintenance personnel on a daily basis.
- Strong communication skills
- Experience with computer scales, able to respond to emails
- Parking management and experience with parking equipment
- Act as liaison between customers, staff, and management
- Provide continuous customer service training for all Propark employees at assigned location.
- Monitor safety and cleanliness of parking garage and facility.
- Act as point of contact for damage claims and ensure each incident is dealt with completely.
- Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
- Ensure compliance of company and client policies and procedures.
- May be asked to fill in for front line associates during their absences.
- Prepare reports, surveys and conduct special projects as needed.
What's in it for you?
- We promote from within - park your career here!
- Free Parking!**
- Flexible scheduling; paid Holidays and Wellness.
- (FT Employees) Paid vacation and an extra day-off on your birthday!!
- (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Must haves:
- You are a motivated individual willing to take on new challenges, with supervisory experience in the parking, customer service, and/or hospitality industries.
- You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
- You are self-sufficient, resourceful and decisive.
- You see a challenge as an opportunity and are looking for a position with a chance for growth.
- You have a flexible schedule meaning that the position may require working weekends and holidays.
- You have an exceptional way with people and you bring extraordinary results.
Good to haves:
- Supervisory experience 1 year+
- Some experience with customer service 1 year+
*This list is not all-inclusive. The full job description will be provided at your interview.
*** Free parking while working at your assigned Propark location(s).
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.