Area General Manager, Airport Lounges - Sodexo

Unit Description

Mentoring a team, running a business, and partnering with clients all come together in this role.

Sodexo Live! Airport Lounges is seeking to bring on a Area General Manager of Airport Lounge Operations for our American Airlines client, to be based in the Miami International Airport in Miami, FL.  Combine your proven leadership and Hospitality Management technical expertise to enhance existing (or new) client programs.  BILINGUAL SPANISH STRONGLY PREFERRED.

Position works closely with our client while managing the daily operations of food production, and service in the 3 American Airlines lounges inside the airport.  This candidate will have a strong financial background, and previous experience in multi unit role in corporate services and/or restaurants.  

 The successful candidate will:

• Monitor operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
• Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
• Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.
• Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
• Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.
• Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Is this opportunity right for you? We are looking for candidates who: 

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• are open to a flexible schedule
• will have oversight and continued innovation of catering and food service offerings
• prior fiscal accountability including budget forecasting
• proven ability to control food and labor cost within the department
• strong leadership and administrative skills (including the ability to successfully hire and train an exceptional staff)
• ability to successfully foster strong client and customer relationships 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 yearsSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.