Area Director, West - Tree House Brewing Company

Tree House is relentless in the pursuit of excellence; crafting and delivering the best products on earth and providing the most gratifying guest experience possible. We are competitive, we start everything with a beginners mind and we look for strong, capable, forward thinking people to support this approach.

The Area Director, West, will be responsible for overseeing multiple Tree House locations. These include our large taproom and cans-to-go operation at our production facility in Charlton, taproom and event hub in Deerfield, farm taproom in Woodstock, and upcoming taproom in the heart of Saratoga Springs.

This full-time position requires weekly travel between the dedicated Tree House locations listed above. The Area Director is expected to work nights, weekends, holidays, and any days with operational significance (events, concerts, etc.).

Management Expectations - At Tree House, we have a lot of guests, and each of them deserves and expects the very best from us. This requires hard work, unrelenting focus, and a continued desire to evolve and improve. Since 2011, our culture has been one of energy and passion for the individual Tree House Experience, one guest at a time. We are looking for those who can think on the fly, project optimism, and a can-do attitude for the teams they lead. Tree House is a challenging environment best suited to those who maintain a customer-forward, energetic demeanor in the face of high customer volume and daily pivots. You must demonstrate that you can thrive in this uniquely busy environment.

• Responsible for maintaining the highest product quality which is ingrained in our brand promise ensuring that those responsible uphold our standards for our products downstream.
• Responsible for the strategic direction of their Tree House territory, overseeing business decisions for the properties.
• Responsible for overall financial health of the territory’s business units, ensuring consistent, profitable growth by identifying short term and long term strategies and action plans for all locations in the territory.
• Constantly on the pulse of the territory units’ P&L, COGs, labor versus sales, and other standard business metrics
• Remains nimble while achieving operational and financial goals in a dynamic environment
• Developing, implementing, and auditing of quality control standards and ensuring uniform adherence to quality control standards within all territory units
• Understanding of and adherence to existing efficiency standards, reviewing and auditing regularly
• Identifying operational, personnel, and skillset needs to improve and advance the business units and guiding location managers to proposition for their teams’ advancement
• Facilitating rapport with the towns and municipalities in which territory units reside, allowing for Tree House’s success as needed with permits, town allowances, etc.
• Identifying and providing data-driven proposals for operational, financial, and personnel adjustments within territory business units for Tree House’s success

Leadership Responsibilities—Strive for not just accountability but true ownership of your space. Your role as a leader should not simply be a means to an end. If you don’t feel a sense of personal obligation to all facets of your role, then this isn’t the organization for you.

• Leading and upholding accountability for themselves and all direct and indirect reports - from policies to best practices, the Hospitality Director will enforce the standards of the business at all times. This position provides support to all direct and indirect reports without removing its own responsibility to both positive and negative outcomes as it relates to all actions, decisions, and deliverables for its department. The Director owns mistakes and shares successes.
• Holds strong knowledge of Tree House culture, systems, and pressures; understands the agenda and perspectives of others and balances the interest of one’s own department with those of other departments and the company, as well as the impact of decisions on each.
• Embodying allegiance to the goals, values and principles of Tree House Brewing. Doing what is best for Tree House, thinking like an owner and putting your thoughts into action.
• Translates Tree House’s vision and values into day-to-day activities and behaviors; fosters a deeper sense of purpose in others so that they take actions that support the vision and values.
• Evaluates options for actions to achieve long-range goals or visions by developing decision criteria considering factors such as cost, benefits, risks, timing, and buy-in, then selects the strategy most likely to succeed
• Has a strong ability to influence and gain acceptance of ideas or plans. Describes expectations, goals, or requests in a way that provides clarity and excites interest; builds support for preferred alternatives by relating them to others’ needs, responds to differing views by emphasizing value, uses appropriate influence strategies such as demonstrating benefits or giving rewards, to gain genuine agreement; persists by using different approaches as needed
• Places higher priority on the organization’s goals than on own area’s goals; anticipates effects of own business area’s actions and decisions on strategic partners
• Maintains highest level of confidences and confidential information without breaking trust, and is seen as a trusted and discrete colleague in all facets
• Analyzes the organization and own business area to identify key relationships that should be initiated or improved to further the attainment of own area’s goals
• Working tenaciously toward and derives satisfaction from achieving challenging goals; pitches in where required without regard to status, prevents irrelevant issues or distractions from interfering with timely competition of important initiatives.
• Prepares and delivers persuasive, clear messages in a style appropriate to the audience. Exhibits mastery of materials, a comfortable and effective delivery style, and handles inquiries about topics with ease.
• Ensures high quality by dedicating required time and energy to assignments or tasks to ensure no aspect of the location is neglected and obstacles are overcome in order to complete tasks or assignments
• Takes initiative by recognizing the need for action, offering solutions, seeking expertise, and anticipating needs.
• Demonstrates sound fiscal and resource management of people, money, time, consistently looking for opportunities to both enhance services levels and/or reduce cost.
• Finding ways to provide your managers with growth and development opportunities, working with HR to provide opportunities that offer challenge and career satisfaction
• Listening to and fully involving others in team decisions and actions values and uses individual differences and talents

Role Requirements:

• 10+ years of Retail/Hospitality experience overseeing multiple business units
• Proven ability to lead effectively through high-pressure situations and high-volume operations
• Demonstrated knowledge of managing compliance, ordering, budgets, forecasting, inventory and labor
• Ability to work nights, weekends, and holidays as needed
• Reliable transportation for weekly travel between all territory units
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments
• Ability to communicate effectively and professionally with other employees, leadership, guests, and vendors

The starting base salary range for this position is $110,000-125,000 annually. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and relevant education or training. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company growth bonus program and a robust benefit package.

Perks and Benefits:

• Health Insurance covered 100% in full for employees, spouses and their dependents
• Dental Insurance, with company contribution
• Vision Insurance
• Wellness Reimbursement
• EAP (Employee Assistance Program)
• Pet Insurance
• Company paid Life and AD&D
• Flexible Spending Account and/or Dependent Care Account
• Complimentary nutrition consultations
• 401K with company match, 100% vested starting at enrollment
• Front loaded paid vacation bank
• Birthday paid day off
• Three personal days per year
• 40 hours of sick time per year
• Paid volunteer hours
• Annual Employee Benefit Card: preloaded $750 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 2 free drafts and 2 free crew cans per shift
• 2 free drafts per guest for your immediate family when visiting
• 2 items per year embroidery benefit

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.