Application (Systems) Administrator, Jira | Top Secret - Blackspoke

Springfield, VA

About the Job

Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations. Your work directly impacts national security and global issues, you will have the chance to contribute to missions that are of paramount importance to the United States and its allies, know that that the environments and programs you support are making a difference on a global scale. Our customers operate at the forefront of technology, dealing with some of the most advanced defense, geospatial, and intelligence systems in the world.

Program Description

This program supports a portfolio of business information systems that maintain the Agency mission. These business information systems, databases, and applications support the Agency's mission by providing employee self-service access, information, and services for Human Capital Management (HCM). Our team provides agile operations (DevOps), operations and sustainment, and adaptive maintenance to a suite of commercial-off-the-shelf applications that have been configured and customized to Agency specific business processes. A critical component of this portfolio is the agency's implementation of Oracle's PeopleSoft Human Capital Management (HCM), which includes Enterprise Learning Management, Asset Management, Time and Labor and the custom integrated Workforce Security module. This program was awarded in 2023 and the contract lasts through 2030.

Team Description

Our team provides Applications Support and Infrastructure Support (ASP/ISP) for enterprise business applications. We operate as scrum teams, applying the Scaled Agile Framework (SAFe) for development and delivery. Our scrum teams are supported by a scrum manager, and we perform 10 releases per year with a five-week duration.

The Atlassian (Jira) Admin will:

Provide Tier 1.5-Tier 3 technical administration and support for multiple Atlassian applications on multiple networks.
Use Jira & Confluence to deliver creative solutions for non-standard use cases.
Will maintain Jira and Confluence projects, workflows, permissions, users and security.
Will work with application-level filters, reporting, dashboards, workflows, fields, and Jira administration.
Utilizing the Atlassian toolset and how those tools should be maximized for internal users.
Daily responsibilities will include scripting, installing plug ins, managing permissions in the tool, troubleshooting any application related issues, configuring workflows, and create new projects within the JIRA and Confluence space.

What you will bring to us: 

Active Top Secret Clearance with SCI eligibility and the ability to obtain a CI Polygraph

Current DoD IAT II Level certification or the ability to successfully obtain one within 90 days of hire
Willingness to work on-site in a secured environment.

Minimum of 5 years technical experience, including but not limited to:
- Experience working in a Cloud Environment, AWS preferred
- Working on Linux machines
- Bash, Shell and/or PowerShell Scripting expertise

Would be nice if you bring the following: 

Bachelor's Degree or the equivalent combination of education, technical training, or work/military experience
Transition and provisioning JIRA Servers
Supported a large scale Atlassian Product (Jira, Confluence, etc) solution on a federal program
Experience enhancing and adding functionality to Jira instances.
Familiarity with networking and load balancers
2-3 years of experience performing the following or related:
- Windows and Linux system administration, PowerShell and Shell scripting to automate tasks.
- Application administration experience with a customer-focused attitude. This includes the following applications: MySQL & PostgreSQL database experience.
- Bonus Points if you have exposure and/or experience in Infrastructure Management / Amazon Web Services – S3, EC2 (EBS, ELB), RDS, Snapshots, NACLs, SGs, CloudWatch, CloudTrail, and Cost Optimization practices – to deploy capabilities, services, and effectively manage multiple AWS accounts.

Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, are encouraged to apply. If you need assistance applying outside of the online application, please contact recruiting@blackspoke.com for more information.

This Organization Participates in E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Department of Homeland Security: 888-897-7781and E-Verify.gov

Source : Blackspoke