Application Engineering Manager

Location: Blue Bell, PA

About SKF:

SKF has been making the world spin since 1907!

SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an integral role in helping Mars Rover collect rock and regolith samples on the planet’s surface.

As an SKF team member, you will join 40,000 colleagues from more than 130 countries developing bearing technology and services that make rotation more reliable and sustainable. Sustainability is at the heart of everything we do. SKF aims to have net zero greenhouse gas emissions at all our production facilities by 2030.

SKF products keep vehicles rolling, power the machines that put food on your table, and even reach into the cosmos as part of the Mars rover mission. Founded in Sweden in 1907, today SKF is publicly traded on the Nasdaq Stockholm with annual sales in 2020 of approximately $10 billion.

Summary:

The Application Engineering Manager for Aftermarket, provides technical guidance and supervision of their team, ensuring a culture of continuous improvement and technical competence development while delivering a quality standard to make SKF the chosen technical partner for our customers.  The AE Manager, Aftermarket will lead the team supporting end-users and distributors including the SKF Technical Hotline.

Responsibilities:

• Monitor and manage the overall performance of the team of application engineers including workload and resource allocation.
• Manage the technical competence and career development of the application engineers on product, application area, engineering tools, and professional skills.
• Ensure the highest level of technical support is provided to end-user and distributor customers, optimizing processes as needed.
• Establish clear performance expectations, providing regular feedback to address performance issues and providing coaching where needed.
• Foster a collaborative and positive team culture building on the SKF core values.
• Actively drive a customer-centric way of working to differentiate SKF at our customers.
• Proactively support the sales process with technical insights to help identify new customer opportunities, working in conjunction with Aftermarket Territory Managers and Industry Specialists.
• Support a full value chain knowledge/sales logic combining experiences from the End-user and OEM customer bases to fully leverage SKF’s capabilities.
• Ensure SKF Quality standards and Application Engineering procedures are followed for all technical support tasks including risk assessment, calculations, bearing selection and recommendations.
• Drive continuous improvement activities within the team and as part of the greater AE community.
• Establish and monitor KPIs to ensure the team is delivering value to SKF.
• Provide voice of the customer support to the SKF technical community eg. regional and global engineering community, product lines, product design, manufacturing, and quality.
• Develop and drive a team strategy that is aligned with and supports the higher level SKF Americas strategy.

Qualifications:

• BS Mechanical Engineering or equivalent Engineering degree
• 5+ years experience in application engineering
• Value-driven, customer-first mindset
• Proven leadership and team management skills
• Excellent communication and interpersonal skills
• Project management and problem-solving skills
• Experience developing and driving strategy
• Demonstrated ability to meet deadlines and deliver results
• Willingness to travel as needed for customer visits, up to 30%

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.

Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.

Diversity in the Workplace. ?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.

Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment.  Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!

Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution:  100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.

Reports to: Director of Application Engineering

Location: Blue Bell, PA

Job ID: 21268

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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