Administrative Support Assistant - Commander, Navy Installations

Summary Incumbent serves as the principal office support to Fleet & Family Services, performing administrative and clerical duties in support of the work of a multi-faceted, moderately complex organization, where there is a system of formal internal procedures and administrative controls. Responsibilities Incumbent prepares correspondence, reports, and other documents, ensuring correct grammar, spelling, capitalization, punctuation, and appropriate format in work prepared by self and others. Must exercise continuous attention to the coordination among internal and external work units. The immediate Supervisor directs work through subordinate supervisors who have varying functions, relationships, and customer responsibilities, which place significant demands on the Administrative Assistant position. Screens and prioritizes correspondence, electronic mail and material prior to distribution for suspense dates, established controls, and follows up on responses. Schedules meetings, appointments, and conferences in accordance with instructions from supervisor. Prepares and distributes agenda and takes notes when directed. Receives visitors and phone calls. Accurately determines nature of request and refers callers or visitors to appropriate staff. Uses a variety of office automation software in support of the organization and mission requirements including but not limited to: -Complete back up of files and database systems-Uses database or spreadsheet software to accurately enter, revise, sort or calculate, and retrieve data for standard reports-Uses graphics software to provide briefs, charts, and graphs for viewgraphs or paper presentations Communicates clearly, effectively, and professionally with internal staff and outside partners to include military leadership. Other related duties as assigned Requirements Conditions of Employment Qualifications Knowledge of duties, priorities, commitments, policies, and program goals of the staff sufficient to perform assignments such as reviewing publications, directives, and other materials which may affect the division and taking appropriate follow-up actions. Knowledge of substantive programs of the immediate and subordinate organizations as they relate to the clerical and administrative functions of the office. Knowledge of personal computers and current experience with software such as Microsoft Office products including Microsoft Word, Excel, Teams and Outlook. Ability to use correspondence rules and regulations to prepare and/or edit written correspondence, ensuring proper use of English grammar, spelling and punctuation. Ability to plan and organize work Willingness to embrace military culture and promote Fleet & Family Support Programs within the installation and through outreach. Knowledge or customer service principles and best practices. Education Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.