Administrative Specialist II - ICONMA, LLC
Matthews, NC 28104
About the Job
Our Client, an Electric Power and Gas Distribution Operations company, is looking for a Administrative Specialist II for their Matthews, NC/ Dallas, NC/ Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Responsibilities:
- Provides quality customer service and support to Delivery Operations
- Maintains confidential Company/Employee information in a professional and discreet manner
- Efficiently uses available tools or systems to effectively communicate reliability details to external customers
- Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
- Facilitates communication between internal and external customers
- Reports job status details to operation center personnel and others as requested
- Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
- Ensures work is scheduled and executed timely
- Assist with preliminary research and root cause analysis for customer issues
- Collaborates with other work groups to ensure desired customer experience
- Professional and courteous in all contacts
- Supports Human Performance safety culture through active participation in safety meetings
- Follows ergonomics and office safety guidelines
- Supports corporate initiatives
- Cost Management
- Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
- Assist in resolving errors and prepares for close-out of construction work orders in work management system,
- Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
- Creates appropriate work order to complete follow-up work
- Processes Invoices and Customer Billing
Requirements:
- EE Engagement/Safety
- High School Diploma/GED
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC