Administrative Services Analyst ll - DPSS - County of Riverside
Riverside, CA 92501
About the Job
Riverside County Department of Public Social Services (DPSS), Administrative Services Division seeks two Administrative Services Analyst IIs to join our dynamic team. They will be assigned to the Office of Strategy and Project Management (OSPM) unit located in Riverside, CA. Our strategic approach paves the way for future advancements across the Department's divisions.
OSPM is responsible for developing and leading strategic initiatives and facilitating processes to ensure effective execution of strategies across the department. The unit promotes the use of process improvement tools, encourages collaborations, organizes lessons learned to implement best practices. OSPM is the central hub for the coordination of department-wide collaboration, data-informed decision-making, and continuous learning. OSPM leads the charge in developing strategies, seamlessly integrating them into divisional processes, working towards a culture of continuous improvement, investment into our workforce, and focus on the well-being and safety of our customers, colleagues, and communities.
The selected candidates will be responsible for providing support for department-wide projects and continuous quality improvement (CQI) initiatives; fulfilling multiple reporting requirements, policy and procedure development and maintenance; analyzing customer feedback to identify trends, patterns, and areas for improvement. The Administrative Services Analyst IIs will also be assisting Management in planning, organizing, and facilitating the administrative and analytical activities of the unit; coordinating any relevant budget processes, billing reconciliations and administrative operations; coordinating research, design, and assistance with maintenance of various information systems; conducting analysis and studies to develop recommendations on administrative and programmatic policy and establishing metrics to monitor key performance indicators. Additionally, the incumbents will manage OSPM project meetings, including agenda preparation, correspondence, minute-taking, and action item tracking. Lastly, they will oversee project timelines, process workflows, and ensure clear communication regarding updates, impacts, and urgent actions.
The most competitive candidates will have intermediate level experience with Microsoft Suite (Word, Excel, PowerPoint, Outlook), Visio, Microsoft Project, Power BI and SharePoint. They will also possess experience providing analytical project support in the areas of developing project timelines, identifying and reporting project risks, and developing charters. The ideal candidates will be self-starters, possess strong problem-solving skills, willing to think outside the box and demonstrate innovation in their work.
This position may require travel to various locations related to ongoing projects within the County of Riverside.
This recruitment may be used to fill future vacancies throughout DPSS.
Meet the Team!
The Riverside C ounty Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?
EXAMPLES OF ESSENTIAL DUTIES
• Plan, coordinate and conduct studies of administrative, operational facilities management activities including fiscal operations, budget preparation and control, equipment usage, staffing patterns, workflow and space utilization.
• Develop reports and recommendations for appropriate action based on the analysis of gathered data.
• Prepare or assist in the preparation and/or review of budgets by analyzing need for budget items requested to determine whether or not items are justifiable, based on program objectives and priorities; review financial data on an on-going basis to ensure conformance with established guidelines; examine and make recommendations for the transfer of funds.
• Recommend and establish contract forms and procedures; monitor adherence to contract terms.
• Research availability and applicability of grant funding; research methods necessary for specific grant proposals; recommend and monitor procedures for grant implementation.
• Upon request, develop and recommend policies and procedures; develop written procedures to clarify or describe standard practices; design or improve forms to expedite procedures.
• Coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.
• Participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.
• May direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of standard tasks.
MINIMUM QUALIFICATIONS
OPTION I Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in accounting, business or public administration, finance, or a closely related field to the assignment. (Paraprofessional administrative experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
Experience: One year of professional experience in an administrative capacity.
OPTION II Experience: One year as an Administrative Services Analyst I with the County of Riverside.
ALL OPTIONS Knowledge of: Principles of administration, organization and management necessary to analyze and evaluate operations, services and programs; principles and practices of fiscal management and/or budgetary control; grantsmanship; basic elements of supervision; and/or contract monitoring.
Ability to: Collect and evaluate data; draw conclusions and formulate recommendations and project consequences of recommendations; monitor expenditures and maintain fiscal control; develop and write grant applications; interpret legislative and administrative mandates and regulations; plan, organize and supervise the work of subordinate clerical or technical staff; establish and maintain effective working relationships with those contacted in the course of work; communicate effectively in written and verbal form.
SUPPLEMENTAL INFORMATION
Other Requirements
License/Certificate: Possession of a valid California Driver's License is required.
Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel and are required to provide vehicle insurance information for their personal vehicle.
Veterans' Preference
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application.
For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here .
What's Next?
Open to All Applicants
This recruitment is open to all applicants.
Applicants who are current County of Riverside employees and/or current employees of the Riverside County Department of Public Social Services (DPSS) may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.
Application Period
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the close date of the recruitment. No late applications will be permitted.
Include relevant work experience details on resume and/or application.
Proof of Education
All applicants are required to provide a copy of their degree or transcripts as verification of the education listed on their resume/application. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account.
For questions regarding this recruitment
Contact Vanessa Diaz-Beaird at VDBeaird@rivco.org with any questions regarding this recruitment.
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.