Administrative/Customer Service - Partners Personnel

Partners Personnel is seeking an Administrative/Customer Service to assist in support the Sales Department. This is a Contract to Hire position in the Mount Joy, PA at $18.00 to 20.00/hour DOE.

Key Responsibilities:

• Provide exceptional customer service by responding to inquiries, processing orders, and resolving issues in a timely and professional manner.
• Support sales team with preparing quotes, sales orders, and product documentation.
• Collaborate with production and logistics teams to ensure timely delivery of products.
• Maintain accurate customer records and sales data using CRM and ERP systems.
• Assist with inventory management, stock checks, and order tracking.
• Work closely with internal teams to streamline the order process and enhance customer satisfaction.
• Analyze and interpret customer data to support sales strategy and forecasting.
• Handle administrative tasks, including filing, data entry, and report generation.
• Maintain knowledge of company products, pricing, and industry trends to better assist customers.

Qualifications:

• Strong customer service experience with a professional and friendly demeanor.
• Excellent math and analytical skills, with the ability to work with numbers and data efficiently.
• 1+ year of experience in sales support or a related field. Recent college graduates with relevant academic experience are encouraged to apply.
• Previous experience in the manufacturing industry is highly preferred. Experience within the corrugated industry is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP systems is a plus.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to work independently as well as part of a team.