Administrative Associate 3 - Kitsap Transit

Salary: $26.33 - $35.42 Hourly

Location : Bremerton

Job Type: Full-Time

Job Number: 202400028

Department: ACCESS General

Division: ACCESS General

Opening Date: 09/19/2024

Closing Date: 10/18/2024 4:00 PM Pacific

Summary

Join Our Team as an Administrative Associate 3!

Are you passionate about providing top-notch service and positively impacting your community? We're looking for dedicated individuals to perform a variety of administrative and/or technical support requiring independent judgment and decision-making for a department, program, and/or administrator.

Starting Pay: $26.33/hr.
Comprehensive Health Benefits:Choose between a PPO or HMO plan to suit your needs.
Dental and Vision Coverage: Company-paid for you and your dependents for added convenience.
Paid Time Off:Enjoy a generous PTO accrual and holiday pay each year.
Insurance Coverage:Life insurance, short-term disability or long-term disability benefits available.

Essential Duties

Assists an administrator by coordinating parts of a process, project, program, or activity, ensuring a smooth flow of services and operations (e.g., operator recruitments, injury reports, accident claims), which may include reviewing, processing, and maintaining documents/records, tracking (e.g., complaints, injured workers' time loss, closed claims, safety suggestions), scheduling (e.g., training uniform fittings), distribution of documents and/or information; and provides appropriate follow-up.

Receives, reviews, researches, and determines disposition of confidential and/or sensitive materials (e.g., employee disciplinary actions, requests for information.)

Maintains employee work schedules; assigns shifts as necessary to cover vacations/sick calls.

Initiates and tracks reports to Adult Protective Services.

Updates monthly hold messaging for passengers.

Provides information to others regarding assigned programs and operations requiring the application of policies, procedures, and regulations; serves as a liaison between the department and other employees, departments, and/or the public.

Schedules and prepares timesheets for operators, applying labor agreement rules.

Collects data and information from a variety of sources; summarizes and/or analyzes information, creates databases and spreadsheets; prepares or assists in the preparation of technical documents requiring the application of related laws, rules, policies, and regulations; creates, revises, updates and maintains electronic and hard copy filing systems and databases; tracks data and deadlines for future action (e.g., employee training, license renewal).

Composes a variety of correspondence, memos, reports, agendas, and minutes; reviews and checks documents, records, and forms for accuracy, completeness, and conformance with applicable laws, rules, policies, and regulations.

Serves on assigned committees; researches and prepares agendas, information materials and correspondence in support of selected committees; takes and transcribes minutes.

Completes purchase requisitions and orders operator uniforms and supplies; schedules meetings makes and coordinates travel arrangements; assists with special projects.

Qualifications

Minimum Qualifications:

High school graduation and three (3) years of increasingly responsible administrative/technical office support experience, or an equivalent combination of education and experience.

Supplemental Information

Knowledge, Skills and Other Characteristics:

Knowledge of:

• Kitsap Transit operations, programs, policies and practices
• Advanced records maintenance, document processing, financial record keeping
• Advanced office practices and procedures
• Basic statistical and data interpretation methods

Skill in:

• Prioritizing, planning and completing projects requiring independent judgment and decision making within established guidelines and deadlines
• Creating and maintaining records
• Preparing clear and concise correspondence, reports, spread sheets and documents
• Understanding, explaining and interpreting programs, regulations, procedures and guidelines
• Communicating effectively orally and in writing
• Proficient use of 10 key
• Using personal computers and office software including data bases, spread sheets, and Publisher/Power Point/Adobe Creative in a Windows-based operating environment
• Working effectively with minimal supervision
• Using public relations techniques in responding to inquiries and complaints
• Establishing and maintaining effective working relationships with other Kitsap Transit employees and the public

Licenses/Certifications:

Valid Washington driver's license for some positions.

Working Conditions/Physical Requirements:

Positions in this class typically require: dexterity of hands and fingers to operate a computer keyboard and other equipment, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Selection Process: After evaluating the completed application packets, we will invite the most qualified applicants to the next step in the recruitment process. We will not make any hiring decisions until all steps in the selection process are completed, including reference and background checks. Kitsap Transit does not pay any relocation costs.

To Apply: If you decide to apply for this position, please visit our employment link at . Please contact Marianne Rajan in the Human Resources Department at (360) 478-5852 if you have any questions.

Closing Date: This posting is open until O. You may include a resume; however, it may not be used in lieu of a completed application.

• Selective certification may be used to achieve affirmative action goals. You can find Kitsap Transit's EEO Policy at Please contact Marianne Rajan, Human Resources Manager at (360) 478-5852 if you have any questions.
• Kitsap Transit is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the hiring process, contact or 360-479-4348 (TDD).
• If you qualify for the Veterans Scoring Criteria under RCW 41.04.005 and 41.04.010, you must answer all questions regarding Veterans Scoring Criteria Status Declaration in the application and upload a copy of the substantiating document as listed in the application.
• Kitsap Transit is subject to the requirements of the Federal Drug-Free Workplace Act and CFR Part 40 & Part 655, which prohibits the use of marijuana at any time while employed by Kitsap Transit.

KITSAP TRANSIT IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Generous benefits package including: Medical, Dental and Vision for employee and dependents, short-term disability and life insurance. Kitsap Transit also participates in the WA State Public Employees' Retirement Plan (PERS) and a generous general leave accrual and 11 holidays.

Visit our Benefits page at

01

Do you have the legal right to work in the U.S.?Note: All employment offers are contingent upon proof of eligibility to work in the U.S.

• Yes
• No

02

Are you or will you be at least 18 years of age at the time of hire?

• Yes
• No

03

Do you have a High School diploma or GED?

• Yes
• No

04

Please enter the educational institute where you received your high school diploma or GED.

05

Do you have at least five years of increasingly responsible administrative/technical office support experience?

• Yes
• No

06

Regarding Procurement of Information for Employment PurposesImportant: Please read carefully before signingA consumer report and/or investigator consumer report - which may include information concerning your character, employment history, general reputation, personal characteristics, police record, education, qualifications, motor vehicle record, mode of living and/or credit and indebtedness - may be obtained for employment purposes in connection with your application for and/or continued employment with Kitsap Transit.Under federal Fair Credit Reporting Act, the term "employment purposes" when used in connection with a consumer report means "a report used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee." 15 U.S.C. 1681a(f).Before any adverse action is taken, based in whole or in part on the information contained in the consumer report and/or investigative consumer report, you will be provided a copy of the report, the name, address and telephone number of the reporting agency, and a summary of your rights under the Fair Credit Reporting Act.I authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes. This authorization shall remain in effect over the course of my employment. I agree that a copy of this authorization has the same effect as the original.

• I agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.
• I do not agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.

07

Do you have experience creating and maintaining filing systems, records maintenance and document processing?

08

Do you have the following computer experience (please select all that apply):

• Excellent keyboard skills with high level of accuracy
• MS Word
• MS Outlook
• MS Excel

09

All statements submitted in response to these questions set forth above are subject to investigation and verification prior to appointment. Kitsap Transit may verify any conviction record or offenses against persons, adjudications of child abuse in civil actions, and disciplinary board final decisions.We may verify your record of criminal convictions for offenses against persons, civil adjudications of child abuse, and disciplinary board final decisions.YOUR EMPLOYMENT IS EXPRESSLY CONDITIONED ON OUR RECEIPT OF A SATISFACTORY REPORT.I, the undersigned, have received a copy of this disclosure statement and do hereby certify, under penalty of perjury, that my responses to the questions set forth above are true, correct and complete.I understand and agree that if I am hired, I can be discharged for any misrepresentation or omission to the above questions. Further, I understand and agree that if I am hired, my employment is specifically conditioned on Kitsap Transit's receipt of a satisfactory report.

• Yes, I understand
• No

10

I authorize release to the Kitsap Transit Human Resources Department or its designees of any and all information concerning me, my work record, my professional reputation, criminal records, education, and recommendations. I understand that information of a confidential or privileged nature may be included. The information will be used to assist the Human Resources Department in determining my qualifications and fitness for the position I am seeking with Kitsap Transit.I understand my rights under Title 5, United States Code, Section 552a, the Privacy Act of 1974, and waive those rights with the understanding that information furnished will be used by the Human Resources Department in conjunction with employment procedures.I hereby agree to release you, your organization, and others from any liability or damage, which may result from furnishing the information requested.

• I agree
• I do not agree

11

1. Describe your experience providing administrative and technical office support. Include the types and volume of correspondence, reports or other types of documents you have prepared, your experience creating and maintaining records and filing systems, as well as how you gathered or reviewed information to accomplish these tasks.Please list your dates of employment, employer(s) and job title(s) where you gained this experience.

12

1. Describe the breadth of your customer service experience (both internal and external), particularly how you went about gathering information, answered requests for information, or handled concerns, complaints, and resolved difficult situations.Please list your dates of employment, employer(s) and job title(s) where you gained this experience.

13

1. Describe your experience with data entry and manipulation, specifically types and volume of data. Please also describe your experience with databases, specifying the names of databases you have used, categorization of information, creating reports off the database, etc.Please list your dates of employment, employer(s) and job title(s) where you gained this experience.

14

1. Describe your experience handling multiple tasks and prioritizing projects in a fast-paced office environment. Include types of projects and tasks handled, the frequency of projects and tasks, and your methods for ensuring deadlines are met.Please list your dates of employment, employer(s) and job title(s) where you gained this experience.

15

1. Please describe your work that demonstrates your familiarity and depth of experience with the following software:a. MS Wordb. MS Excelc. MS Outlookd. MS Publishere. MS ACCESSBe sure to include the name of the program and type of work performed or documents you created.

16

Kitsap Transit has various non-revenue vehicles that are available to all staff for agency business. In order to limit liability, we are required to utilize a service to monitor employee driving record activity. Do you agree to have your driving records monitored during your employment with Kitsap Transit?

• Yes
• No

17

Information and InstructionsDuring the initial selection process for this position, we will review your application and evaluate your experience based on the responses you provide in this supplemental questionnaire. We will also use your answers to evaluate your ability to express yourself in a clear and concise manner. At the end of this process, we will contact those candidates whose experience most closely matches the requirements for this position.Failure to follow the instructions for the supplemental questionnaire may result in the disqualification of your application.Your response should contain enough detail to reflect both the breadth and depth of your experience. Be sure to include in your response any information that you feel is important in our evaluation of your candidacy. At a minimum, please include the specific information we ask for in each question. PLEASE ENSURE THAT THE EMPLOYER INFORMATION YOU LIST IN THIS SECTION IS ALSO REFLECTED IN THE EMPLOYMENT HISTORY SECTION OF YOUR APPLICATION.Reference to your resume in lieu of completing any portion of the application or the supplemental questionnaire is not acceptable.Please limit your responses to no more than one page per question. Please ensure that each page of your response to the Supplemental Questionnaire has the following information included in the header, LASTNAME SQ. ?For each item, include the name of your employer, your job title and dates in which you did this work. If you have experience in one area with several employers, please list your experience with each employer separately.

Required Question