Administrative Assistant - MOT - Delaware State University

Location : 1200 N Dupont Highway, Dover

Job Type: Professional

Job Number: 2024-00177

Division: CHBS

Department: Masters of Occupational Therapy (MOT)

Opening Date: 10/08/2024

General Description of the Position

Provide administrative support to the Master of Occupational Therapy (MOT) Program Director and Chairperson of Public & Allied Health Sciences. Manage the daily support operations of the MOT degree program to ensure smooth and efficient running.

Essential Functions & Required Knowledge, Skills and Abilities

1. Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office/unit operations.
2. Collect data, perform statistical and research work assigned, and prepare rough draft and final drafts of report.
3. Assist supervisor in arranging appointments, meetings, and conferences as necessary.
4. Assist with the management of the office/unit budget as necessary.
5. Meet with and answer inquiries of employees and visitors as requested.
6. Direct and conducts special projects for superior that may involve issues of a sensitive or confidential nature.
7. Reviews correspondence and reports, determines level of authority that can handle issues, and directs to appropriate staff for completion.
8. Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.
9. Maintains and controls data and/or filing systems to ensure effective, accurate, and easily retrievable documentation of operations and project activities.
10. Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities

1. Knowledge of operations) services, etc. of office/unit.
2. Knowledge of administrative support practices and procedures.
3. Knowledge of grammar, punctuation, spelling, and compositions.
4. Knowledge of methods and techniques in composing written communications such as responses to inquiries and narrative reports.
5. Intermediate to advanced knowledge of computer programs to include word processing, spreadsheets, graphics, databases, found in such products as Microsoft Office;
6. Ability to understand, explain, and apply rules, regulations, policies, and procedures.
7. Ability to verify accuracy of information, resolve discrepancies, and follow-up on outstanding activities.
8. Ability to communicate effectively with employees, students, and the public.

Qualification Standards

1. Minimum: Associate degree or high school graduate with four years' experience or move working in a professional office setting preferably at a college or university.
2. At least three years related work experience.
3. Preferences: Mastery of Microsoft Office suite and standard office technology and equipment.

Performance Standards & EEO Statement

1. The criteria for evaluation in this position include, but are not limited to, the following:
2. Demonstrate knowledge of the DSU Fundamentals.

EEO Statement

Delaware State University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by state or federal law. The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply.

Equal opportunity employer/program'' and "auxiliary aids and services are available upon request to individuals with disabilities''.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

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