Administrative Assistant at Jewish Family Service LA (JFS)

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment. 

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness.  In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website www.jfsla.org 

The Administrative Assistant provides clerical, administrative, and programmatic support that facilitates the day-to-day operations of the Senior Nutrition Program and Hirsh Kosher Kitchen.  This position requires an individual with a strong attention to detail and exceptional organizational skills. It also requires an ability to interact and provide customer service with individuals at all levels.  

Qualifications: 

• 2 years of administrative experience in an office setting  
• Experience working in a social service environment is a plus
• Excellent phone presence, etiquette and professionalism
• Bilingual Spanish, Russian or Farsi is a plus
• Must be able to multi-task while remaining flexible, with attention to detail and the ability to meet deadlines with minimal supervision
• Proficient in Microsoft Word, Outlook, and Excel
• Experienced in computerized data entry/retrieval
• Knowledge of all basic office equipment required 
• Excellent verbal and English grammar skills and the ability to compose and edit written materials
• Detailed Oriented - Pays attention to multiple details and multiple tasks while minimizing errors
• Sound knowledge of English grammar and word usage—including the ability to edit and compose written material.  
• Self-starter who is flexible and comfortable working in an environment where priorities can change quickly
• Ability to use good judgment in giving information on behalf of the office staff, work independently, make administrative decisions when appropriate, handle confidential information. 
• Culturally sensitive and able to work with a multicultural client/customer population
• Ability to work in a non-judgmental manner and foster positive growth/outcomes
• Ability to work as part of a team and maintain professional boundaries
• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment

 Responsibilities/Essential Functions: 

• Serve as administrative support for the JFS Senior Nutrition Program and Hirsh Kosher Kitchen
• Answer phones, direct calls and provide assistance to clients and staff
• Provide general information and referrals to callers as needed
• Maintain inventory and order office and program supplies
• Review invoices; prepare check requests and liaison with the agency’s Fiscal Dept.
• Open, sort and appropriately distribute mail, faxes and other printed materials
• Prepare program-specific forms and materials including daily meal transmittal sheets, kitchen productions sheets, monthly menus, special flyers, staff schedules, and quality assurance reports 
• Independently prepare letters, reports, agendas, etc.  
• Assemble data and prepare statistical reports and other materials on multiple projects
• Maintain client data base  
• Maintain confidential files and records related to the operation of the office and compliance with funder contracts
• Effectively set priorities to meet deadlines and complete assignments 
• Manage special projects as needed 
• Other related duties as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

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