Admin Assistant - MSCCN

Job Description Provide administrative support to the Facilities Manager which includes: scheduling meetings, taking meeting notes, reviewing facilities related reports and preparing correspondence required for the management of the facility. "Take incoming client calls such as: hot and cold calls, water leaks, electrical issues, etc. then act as the liaison to facilitate action for resolution with the ABM Facilities on-site team "Schedule and coordinate all service calls as calls are received "Create work orders in Computerized Maintenance Management system (CMMS) for all service calls "Dispatch ABM facilities staff for emergencies, follow-up on non-emergent work orders with no progress or status update when they are flagged- reroute staffing as needed "Respond to all messages left overnight related to non-emergent issues "Work with Facility Manager and ABM trades to maintain the facilities schedule every week "Assist in ordering parts with Facilities Manager and Shipping/Receiving Coordinator for special orders "Provides reports on open and closed orders and checks status with all necessary parties. "Maintains files on orders, proposals and all other necessary correspondence "Reviews vendor invoices and checks accuracy on completed paperwork submitted. "Provides end-user support by responding to questions related to CMMS "Capable of identifying repeat requests and perform root cause analysis then recommend solutions to reduce repetitive requests by working with Facility Manager and technical trades provided by ABM. "Assist in new systems implementation and rollout "Setting up new user accounts, modifying access, resetting passwords "Prepare documentation to support system administrative functions, procedures and processes "Act as a back-up to the Facilities Manager providing on-call 24/7 support remotely when not on-site "Perform other related duties and responsibilities as required We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . """ To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements 2 years of relevant experience "Ability to manage support work order system, assigning and responding to work orders, identify trends in incoming requests "Strong Computing Skills and knowledge of Microsoft office suite including: word, excel, power point and outlook "Ability to communicate clearly both verbally and in writing, including the ability to provide technical assistance to complex compliance issues in a simple, straightforward manner "Self-starter and strong organizational skills with the ability to manage multiple tasks "Ability to organize & prioritize assistance to others "Demonstrated ability to interact successfully with all levels within a company "Positive attitude, professional demeanor, team player "Ability to adapt to changes in structures and work priorities "Excellent attendance record "Schedule coordinating experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .