Accounts Receivable & Collections Specialist at Creative Financial Staffing

Job Overview:

The Accounts Receivable Specialist will manage the company’s accounts receivable processes, including billing, collections, and account reconciliation. You will work closely with customers, sales teams, and the accounting department to ensure accurate invoicing and timely payment collection, contributing to the company’s financial stability and growth.

Key Responsibilities:

• Invoice Management & Billing:
  • Generate and send invoices to customers in a timely manner, ensuring accuracy in all billing details.
  • Work with sales and customer service teams to address billing issues and resolve discrepancies.
• Payment Collection & Processing:
  • Monitor and track outstanding invoices to ensure timely payments.
  • Follow up on overdue accounts, contact customers to discuss payment status, and negotiate payment plans when necessary.
  • Process incoming payments, applying them to customer accounts, and maintaining accurate records.
• Account Reconciliation & Reporting:
  • Reconcile accounts receivable balances and resolve discrepancies or issues with customers.
  • Maintain accurate records of customer transactions, including credits, refunds, and adjustments.
  • Prepare regular accounts receivable reports for management, highlighting aging reports and outstanding balances.
• Customer Relations & Support:
  • Act as the primary point of contact for customer inquiries related to billing and payments.
  • Develop and maintain positive working relationships with customers to facilitate smooth payment processes.
• Month-End Close:
  • Assist in the month-end close process by ensuring all accounts receivable transactions are accurately recorded.
  • Collaborate with the accounting team to ensure all revenue is recognized correctly.
• Compliance & Best Practices:
  • Ensure compliance with company policies and procedures as well as industry standards in all receivable activities.
  • Recommend and implement improvements to optimize the accounts receivable process.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred).
• Minimum of 2 years of experience in accounts receivable or a similar finance role.
• Strong understanding of accounts receivable processes, including invoicing, payment collection, and aging reports.
• Proficient in accounting software (e.g., QuickBooks, SAP, NetSuite, or similar) and Microsoft Office Suite (Excel, Word).
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Strong communication skills, both written and verbal, with the ability to interact effectively with customers and internal teams.
• Ability to handle sensitive financial data and maintain confidentiality.
• Problem-solving mindset with a customer-first approach.