Account Manager - Token
West Henrietta, NY
About the Job
About Token:
Ransomware and Phishing attacks are the largest threats facing every organization today. Token has invented Next-Generation MFA that stops these attacks, and it is changing the way our customers secure their organizations. The Token Ring provides wearable, biometric, multifactor authentication. We deliver the next generation of access security that is invulnerable to social engineering, malware, and removes the shortcomings of legacy MFA for organizations where breaches, data loss, and ransomware must be prevented.
What We Offer:
A collaborative, remote-first environment, with a competitive salary and stock option grants for all employees. We offer medical, dental, and vision insurance, PTO, wellness time, and unlimited sick time. Activism is an important part of our company culture. As such, we encourage volunteering by offering each employee one day to spend supporting an individual cause they care about, and one day as part of a Token team.
Position Summary:
The Account Manager will be responsible for managing and nurturing relationships with existing clients, as well as identifying and securing new business opportunities. This role requires a strategic approach to sales, a high level of professionalism, and the ability to deliver exceptional customer service.
Responsibilities:
Revenue Generation
Communication: Excellent verbal and written communication skills for engaging not only with prospects, but also with stakeholders throughout our organization. Must be willing to communicate transparently and not shy away from discussing hard topics/risks/customer feedback.
Resilience: Able to remain persistent and adeptly overcome sales objections as they come up.
Learning Agility: Quickly learns how our product fits into the overall cybersecurity strategy of prospective customers while continuing to gain deep product and industry expertise.
Collaboration: Forges appropriate alliances across organizational lines. Utilizes expertise of others to reach better outcomes. Employs active listening skills to understand different viewpoints and brokers solutions that build trust.
Educational Requirements:
Ransomware and Phishing attacks are the largest threats facing every organization today. Token has invented Next-Generation MFA that stops these attacks, and it is changing the way our customers secure their organizations. The Token Ring provides wearable, biometric, multifactor authentication. We deliver the next generation of access security that is invulnerable to social engineering, malware, and removes the shortcomings of legacy MFA for organizations where breaches, data loss, and ransomware must be prevented.
What We Offer:
A collaborative, remote-first environment, with a competitive salary and stock option grants for all employees. We offer medical, dental, and vision insurance, PTO, wellness time, and unlimited sick time. Activism is an important part of our company culture. As such, we encourage volunteering by offering each employee one day to spend supporting an individual cause they care about, and one day as part of a Token team.
Position Summary:
The Account Manager will be responsible for managing and nurturing relationships with existing clients, as well as identifying and securing new business opportunities. This role requires a strategic approach to sales, a high level of professionalism, and the ability to deliver exceptional customer service.
Responsibilities:
Revenue Generation
- Creates and manages opportunities to build a pipeline of interested prospects and converts these opportunities into revenue.
- Consistently meets and/or exceeds quota.
- Builds and maintains a credible and strong pipeline of prospects.
- Employs a strategic approach to prospecting and sales with a high level of professionalism.
- Utilizes strong communication skills to articulate Token’s value proposition clearly and persuasively.
- Partners closely with Marketing, Sales Leadership and other internal stakeholders to build company pipeline.
- Actively and intentionally prospects, bringing in a high volume of new prospective clients as well as commercial customers.
- Follows up on all qualified leads and new incoming leads within the prescribed time frame.
- Builds strong relationships and quickly builds trust with stakeholders throughout the company.
- Develops and maintains technical competency in all Token solutions, competitive solutions, and the market landscape.
- Addresses questions or concerns from prospects and differentiates Token’s offerings effectively.
- Sets clear, achievable goals for self and tracks progress regularly.
- Prioritizes activities and manages time effectively to focus on high-potential opportunities.
- Provides sales forecasts that are consistently accurate and utilizes Sales Force in real-time, and other tools in place and new ones as they are adopted by the organization.
- Commits to continuous self-reflection, learning, and improvement. Solicits feedback from prospects, customers, and colleagues to understand what’s working well and identify opportunities for improvement.
- Identifies best practices for refining the company’s lead-generation playbook.
- Embraces the use of AI tools in prospecting, account management, communications, and other areas where efficiencies may be achieved.
Communication: Excellent verbal and written communication skills for engaging not only with prospects, but also with stakeholders throughout our organization. Must be willing to communicate transparently and not shy away from discussing hard topics/risks/customer feedback.
Resilience: Able to remain persistent and adeptly overcome sales objections as they come up.
Learning Agility: Quickly learns how our product fits into the overall cybersecurity strategy of prospective customers while continuing to gain deep product and industry expertise.
Collaboration: Forges appropriate alliances across organizational lines. Utilizes expertise of others to reach better outcomes. Employs active listening skills to understand different viewpoints and brokers solutions that build trust.
Educational Requirements:
- Bachelor’s degree in Business Administration, Marketing, or relevant field. Significant and extensive related experience will be considered in lieu of a Bachelor’s degree.
- 3-5 years of experience in new business development with a proven track record of meeting and/or exceeding sales goals.
- Experience in the cybersecurity segment required.
- Experience in the IAM segment pf cybersecurity preferred,
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Source : Token