Account Executive at Westbrook Service Corporation

Job Type: Full-time

Pay: $70,000 - $90,000 per year (Plus Commission)

Schedule: Monday to Friday – Weekends as needed

Employee Benefits:

• Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $23 per week)


• Unlimited Paid Time Off (PTO)


• Paid Holidays per year – 8


• Paid Paternity/Maternity Leave


• Paid Life Insurance


• Paid Dental Premiums


• Paid Long-Term Disability Insurance


• 401K Match – Plan Increasing up to 7½%


• Vision insurance and Free Prescription Safety Glasses


• Gym Membership Reimbursement


• Fun Team building Outings (Universal, Top Golf, and Andretti)


• AND MORE!

Company-Funded Education Opportunities:

• Manufactures’ training


• Language – Spanish and English


• Health and Wealth Education


• Emotional Intelligence, Leadership and Advancement Training

Key Responsibilities of an Account Executive include:

Planning & Education –

• Forecasts quarterly and annual sales goals in collaboration with department manager.


• Develops strategies and plans for growing new and existing customer accounts.


• Manages a portfolio and ensures sales, gross profit, and accounts receivable goals are met; Takes corrective action and makes improvements when goals are not being met.


• Stays current on industry and trade-related technical developments and innovations; Knows regulatory and building codes. Develops and maintains expertise in using company technology, including software, hardware, and communication systems

Networking & Relationships -

• Develops new customers through networking by participating in appropriate trade and industry marketplace associations. Maintains a log of customer touchpoints and a schedule of upcoming events and association meetings.


• Maintains relationships by providing proactive communication and project oversight matching the strategic importance and relative profit potential of assigned customer base.


• Demonstrates knowledge of mechanical, plumbing, and electrical maintenance to current and potential customers

Marketing & Communications -

• Collaborate with the manager to establish and implement a comprehensive marketing strategy


• Assists with the implementation of marketing and sales programs to meet company sales goals


• Evaluates, recommends, and facilitates corporate sponsorship opportunities


• Grows, optimizes, and maintains relevant contact lists via CRM software


• Engages prospective customers with nurture email campaigns

Opportunities & Estimates -

• Follows up on all strategic leads and opportunities in a timely fashion. Follows up with new “walk-in” customers to formally introduce themselves and all of the company’s capabilities


• Consults with customers to determine effective solutions considering mechanical, operational, and financial factors


• Completes site surveys to develop total solution proposals for customers.


• Communicates pricing, scope of work, and service completion timelines thoroughly and effectively


• Follows up on service recommendations within 48 hours to discuss options, solutions, and pricing as appropriate

Execution & Support -

• Reviews all quotes/orders/sales contracts to ensure material lists and installation directions are complete, accurate, and executable before passing jobs to the Install Manager; Ensures resources are scheduled according to project timelines.


• Ensures projects are being sold correctly in keeping with technical and quality standards, compliance with all laws and regulations, and in line with gross profit expectations; Provides feedback to service managers to ensure excellence.


• Supports and complies with hand-off policies and procedures, as well as material and equipment purchasing requirements.


• Works closely with service managers to develop quality control and customer service programs to ensure long-term customer satisfaction and loyalty.

Qualified candidates will have:

• High School Diploma, G.E.D., or Equivalent, College Degree (Preferred)


• Must be proficient in at least one trade commercial HVAC, electrical, plumbing, gas or boilers.


• Strong communication skills both written and verbal


• Proficient in Microsoft Office (Excel, Word, Teams, etc.)


• Strong organizational skills


• Must have a valid driver's license.

We are a Drug Free Workplace and Equal Opportunity Employer.

Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.