Account Coordinator - Remote | WFH - Get It Recruit - Hospitality
Burlingame, CA 94010
About the Job
Job Title: Account Coordinator
We are seeking a highly organized and detail-oriented Account Coordinator to join our dynamic team. In this role, you will provide exceptional support to various departments, including Account Management, IT, Merchandising, Marketing, and our valued clients.
Your primary responsibilities will revolve around administrative tasks, project tracking, research, proofreading, website testing, creating client quotes, and developing visually appealing presentations and marketing collateral while maintaining brand consistency. Effective communication and the ability to foster positive working relationships are essential for success in this position.
This is a remote position based in the Pacific Time Zone, and you must reside within the same time zone to accommodate the business hours of 8:00 am - 5:00 pm PT.
Core Values:
- Accountability
- Delivering excellence
- Integrity
- Attention to detail
- Follow-up and follow-through
- Client-centric service
Hourly Pay Range: $27-29 per hour
Key Responsibilities:
- Provide comprehensive support to the Account Management, Merchandising, IT, Marketing teams, department leaders, and clients.
- Conduct research on products, suppliers, pricing, lead times, and events to assist in developing client programs, redemption lists, and product matrices.
- Build strong relationships with clients and ensure their satisfaction through outstanding support, ensuring continued business opportunities.
- Develop mutually beneficial relationships with internal departments, suppliers, IT partners, and creative design partners, collaborating as needed.
- Prepare and present client program quotes, and track project progress using project management methodologies.
- Maintain reports summarizing client quotes and closure rates.
- Analyze data from sales, program, and redemption reports, create visual representations using Excel or PowerPoint, and present findings to internal and external stakeholders.
- Prepare client presentations and assist with additional marketing efforts as required.
- Compile product matrix files and upload them to customer-facing websites for redemption programs.
- Perform quality control and user experience testing on client-facing and customer-facing websites for redemption programs.
- Respond to information requests from internal and external stakeholders promptly.
- Support Account Managers with all client-related needs and provide inside sales support.
- Collaborate and communicate effectively with clients, vendors, and clients' customers.
- Plan, execute, and attend client redemption events.
- Provide account and website support before, during, and after client events, including website preparation, monitoring, and data reconciliation.
- Coordinate and implement marketing communication projects as directed by the Marketing team.
- Support and plan trade shows and special events.
- Create consistent themes, messages, and branding across all communication touchpoints.
- Source and develop content and visual collateral.
- Liaise with external resources and internal sales and product teams.
Qualifications and Skills:
- Exceptional attention to detail and time management skills
- Dogged follow-up abilities and holding the delivery team accountable
- Advanced proficiency in Microsoft Excel and PowerPoint
- Strong proofreading skills
- Strong brand marketing attentiveness and application
- Availability to travel to client or company events as needed (approximately 3-4 client events per year, with most trips lasting 3 days on average from April to November, subject to change)
- Experience with web projects (e-commerce sites) is a plus
- Ability to manage multiple tasks simultaneously while meeting deadlines and maintaining strict attention to detail
- Excellent verbal and written communication skills
- Bachelor's degree in a relevant field or equivalent work experience
- 3+ years of experience in similar duties
- Quick learner, self-starter, takes initiative
- Self-motivated and thrives in a fast-paced environment, applying good judgment and decision-making
- Ability to prioritize and shift to higher priority tasks with short notice
- Proven team player willing to contribute in any way necessary to meet client needs
- Resourceful, solutions-focused attitude that adapts well to change
Residency Requirements:
- Must be located in one of the 50 states of the United States or Washington DC for remote roles
- Sponsorship is not available
Benefits for Full-Time Employees:
- Medical, dental, and vision insurance
- Life insurance and voluntary life insurance
- 401(k) retirement plan
- Paid holidays and generous PTO policy
- Company-provided equipment
- Fully and permanently remote positions for designated roles
About the Company:
Our company provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives, and consumer promotions. We also specialize in casino programs, including loyalty points programs, VIP shopping events, and retail store projects.
We participate in E-Verify and are an equal opportunity employer. We consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
If this opportunity aligns with your qualifications and interests, we encourage you to apply. We look forward to reviewing your application and learning more about your professional background.
Employment Type: Full-Time
Salary: $ 27.00 29.00 Per Hour
We are seeking a highly organized and detail-oriented Account Coordinator to join our dynamic team. In this role, you will provide exceptional support to various departments, including Account Management, IT, Merchandising, Marketing, and our valued clients.
Your primary responsibilities will revolve around administrative tasks, project tracking, research, proofreading, website testing, creating client quotes, and developing visually appealing presentations and marketing collateral while maintaining brand consistency. Effective communication and the ability to foster positive working relationships are essential for success in this position.
This is a remote position based in the Pacific Time Zone, and you must reside within the same time zone to accommodate the business hours of 8:00 am - 5:00 pm PT.
Core Values:
- Accountability
- Delivering excellence
- Integrity
- Attention to detail
- Follow-up and follow-through
- Client-centric service
Hourly Pay Range: $27-29 per hour
Key Responsibilities:
- Provide comprehensive support to the Account Management, Merchandising, IT, Marketing teams, department leaders, and clients.
- Conduct research on products, suppliers, pricing, lead times, and events to assist in developing client programs, redemption lists, and product matrices.
- Build strong relationships with clients and ensure their satisfaction through outstanding support, ensuring continued business opportunities.
- Develop mutually beneficial relationships with internal departments, suppliers, IT partners, and creative design partners, collaborating as needed.
- Prepare and present client program quotes, and track project progress using project management methodologies.
- Maintain reports summarizing client quotes and closure rates.
- Analyze data from sales, program, and redemption reports, create visual representations using Excel or PowerPoint, and present findings to internal and external stakeholders.
- Prepare client presentations and assist with additional marketing efforts as required.
- Compile product matrix files and upload them to customer-facing websites for redemption programs.
- Perform quality control and user experience testing on client-facing and customer-facing websites for redemption programs.
- Respond to information requests from internal and external stakeholders promptly.
- Support Account Managers with all client-related needs and provide inside sales support.
- Collaborate and communicate effectively with clients, vendors, and clients' customers.
- Plan, execute, and attend client redemption events.
- Provide account and website support before, during, and after client events, including website preparation, monitoring, and data reconciliation.
- Coordinate and implement marketing communication projects as directed by the Marketing team.
- Support and plan trade shows and special events.
- Create consistent themes, messages, and branding across all communication touchpoints.
- Source and develop content and visual collateral.
- Liaise with external resources and internal sales and product teams.
Qualifications and Skills:
- Exceptional attention to detail and time management skills
- Dogged follow-up abilities and holding the delivery team accountable
- Advanced proficiency in Microsoft Excel and PowerPoint
- Strong proofreading skills
- Strong brand marketing attentiveness and application
- Availability to travel to client or company events as needed (approximately 3-4 client events per year, with most trips lasting 3 days on average from April to November, subject to change)
- Experience with web projects (e-commerce sites) is a plus
- Ability to manage multiple tasks simultaneously while meeting deadlines and maintaining strict attention to detail
- Excellent verbal and written communication skills
- Bachelor's degree in a relevant field or equivalent work experience
- 3+ years of experience in similar duties
- Quick learner, self-starter, takes initiative
- Self-motivated and thrives in a fast-paced environment, applying good judgment and decision-making
- Ability to prioritize and shift to higher priority tasks with short notice
- Proven team player willing to contribute in any way necessary to meet client needs
- Resourceful, solutions-focused attitude that adapts well to change
Residency Requirements:
- Must be located in one of the 50 states of the United States or Washington DC for remote roles
- Sponsorship is not available
Benefits for Full-Time Employees:
- Medical, dental, and vision insurance
- Life insurance and voluntary life insurance
- 401(k) retirement plan
- Paid holidays and generous PTO policy
- Company-provided equipment
- Fully and permanently remote positions for designated roles
About the Company:
Our company provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives, and consumer promotions. We also specialize in casino programs, including loyalty points programs, VIP shopping events, and retail store projects.
We participate in E-Verify and are an equal opportunity employer. We consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
If this opportunity aligns with your qualifications and interests, we encourage you to apply. We look forward to reviewing your application and learning more about your professional background.
Employment Type: Full-Time
Salary: $ 27.00 29.00 Per Hour
Source : Get It Recruit - Hospitality