87031 Inside Sales - CosmoProf

Overview

Job Description
Job Title: Inside Sales Coordinator I
Company: BSG
Proposed Job Title: Inside Sales Coordinator I
Date Evaluated: 10/24/07
Grade: N11
Code: INSIDCOOR
Positions Reporting to this job:None
Department: 6290, 86113
Reports to (Title): Inside Sales Manager

Primary Duties

• Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
• 50% Maintains weekly, bi-weekly, or monthly contact with their customers in relation to their requirements and those of the employer. This includes a monthly mailer.
• 20% Inform customers of promotions, deals, inventory fulfillment and assist in inventory controls.
• 10% Keeps informed of new products and other general information pertinent to customers and the company.
• 10% Responsible for securing, entering and reviewing orders and for any functions necessary for servicing customer orders.
• 10% Keep records and report on activities as required by the sales manager.

Knowledge, Skills and Abilities

• High School Diploma or equivalent certification.
• Previous retail experience preferred.
• Excellent Customer Service skills.
• Basic knowledge of computers.

Competencies / Attributes

• Self motivated.
• The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns.
• The ability to communicate effectively as appropriate for the needs of the customer.

Nature and Extent of Direct or Indirect Controls Exercised

• Task Level High.
• Departmental/Division Level High.
• Project Level High.
• Consultative Level High.

The amount of discretion or freedom this position has

• Strict Adherence to Guidelines.
• Interprets and Adapts Guidelines.
• Develops and Implements Guidelines.

Working Conditions /Physical Requirements

• The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
• The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.