48X-Comms and Network Technical Analyst 4 at Softworld Inc

Job Title: 81568 - 48X-Comms and Network Technical Analyst 4

Job Location: SACRAMENTO CA 95817

Onsite Requirements:

• VOIP
• Cisco LAN/WAN/WLAN and VoIP Technologies - Implementation
• Cisco LAN/WAN/WLAN and VoIP - Troubleshooting

Job Description:

• The Network Operations Engineer is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas.
• Problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure.
• Manages programs that include formulating strategies and administering policies, processes, and resources.
• Functions with a high degree of autonomy.
• Under general direction, the Network Operations Engineer applies advanced professional communications concepts, industry practices and relevant policies, procedures and objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• The Network Operations Engineer determines methods, techniques and evaluation criteria to obtain results.
• The Network Operations Engineer is an experienced and qualified technical professional in the area of configuring, installation, maintenance, and troubleshooting of local and wide area network, including but not limited to routers, switches, VPN, WLAN, VoIP, authentication servers, load balancers, security technologies and network monitoring tools.
• The Network Operations Engineer will provide experienced technical support for installation, maintenance and troubleshooting of all network equipment, including software applications applicable to networking.
• Responsibilities include knowledge of routing protocols, switching technologies, wireless, VPN, authentication servers, and security technologies.

Department Overview

• IT Unified Communications Network Services provides planning and implementation activities to deliver Wide Area Network (WAN), Local Area Network (LAN), Wireless (LAN) for the entire Client Health enterprise.
• In response to institutional requirements, the department provides technological leadership and support for the cost-effective use of computers, software and networking to include installation, training and problem resolution.

Other Requirements - Applies to all Positions

• Performs other duties as assigned
• This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.
• Complies with all policies and standards
• Percentages of time allocated to functions are a guideline only. Individual assignments and time actually worked in each functional area may vary based on the department's operational needs.

QUALIFICATIONS

Licenses and Certifications

Preferred License/Certification

• Relevant Cisco Certifications

Education

Minimum Education

• Current CCNA or equivalent experience

Work Experience

Knowledge, Skills, and Abilities (KSA)

Minimum Knowledge, Skills, and Abilities (KSA)

• Advanced knowledge of professional communications and network systems in the completion of diverse assignments.
• Advanced knowledge of the practices and techniques of the voice and data field and the ability to determine a course of action based on guidelines.
• Understands implications of work on other areas.
• Has highly developed problem-solving skills to independently resolve issues using defined parameters and technical expertise.
• Clearly understands the communications and network needs of the organization and has skills needed to address those needs.
• In-depth, advanced understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 2 and 3 protocols at a complex level and related technical standards critical to the operation of interconnected networks.
• Demonstrated ability to analyze highly complex communication hardware and software systems for maintaining a real-time resource that impacts campus/medical center/OP-wide network users.
• Advanced knowledge and experience working with network management systems.
• Demonstrated ability to gather, organize and analyze data in the completion of a variety of functional assignments.
• Able to learn effectively and meet deadlines.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team.
• Demonstrated problem-solving skills of unique issues and problems.

Conditions of Employment

Reporting and Background Check Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.

This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.

Due to the nature of the work, a United States Government Clearance is required to be eligible for the position **