3-1-1 TELECOMMUNICATOR (Full-time and Part-time) - City of Houston

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Provides general information and create service requests for customers requesting and reporting various city services (such as water leaks, sewer problems, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel.  Researches, analyzes and resolves customers' problems and inquiries.  Assists in locating personnel in the City of Houston to respond to citizens' requests for city services.  May receive calls for non-dispatch police services.   Subject to being on call during emergency situations.  Performs other related duties as requested by supervisor.

WORKING CONDITIONS
This position is physically comfortable; the individual has some discretion about walking, standing, etc.