2025 Internship - Shore Excursion - Carnival Cruise Line

**Job Description** Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (remote) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. **Essential Functions** + Works in conjunction with fleet managers and shipboard crew to research port information and operational information to complete the build out of a comprehensive Port Kit to include Shuttle data, Port maps, city maps, + Collect detailed information about various ports, including facilities, services, and local attractions. + Develop accurate and user-friendly maps of cities where the ports are located, highlighting key landmarks, tourist attractions, and essential services. + Create detailed maps of the ports themselves, showing docking areas, passenger terminals, and important infrastructure. + Conduct a thorough analysis of available shuttle services, both free and paid, including schedules, routes, and costs. Provide recommendations based on this analysis. + Gather and analyze historical data related to shore excursions, including past attendance, feedback, and operational challenges. + Collect feedback and comments from passengers, tour guides, and other stakeholders to ensure the shore excursion kits address practical needs and areas for improvement. **2025 Program Dates** + Program runs 10 weeks from June 9th - August 18th. **Eligibility** + Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher. + MUST NOT be a graduating senior in the summer 2025. **Compensation** + Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr **Intern Project Details** The goal of this project is to develop comprehensive shore excursion kits that provide essential information and resources for travelers and staff. These kits will enhance the shore excursion experience by offering detailed port information, city maps, port maps, and analysis of transportation options. **Requirements** + Proficiency using MS office Suite including Outlook & MS Teams + Ability to work independently, remotely and self-manage + Well organized and able to communicate effectively with colleagues and managers. + The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. **Skills Required** + Strong research and analytical skills + Proficiency in mapping tools and graphic design software + Excellent communication and collaboration abilities + Attention to detail and organizational skills + Ability to work independently and as part of a team **Learning Opportunities** + Gain hands-on experience in travel and tourism operations + Develop project management and organizational skills + Enhance research and data analysis capabilities + Improve design and visualization skills **What You Can Expect** + Gain valuable experience. + Gain confidence. + Explore a new career path. + Opens the opportunity to a future full-time job after graduation. + Develop and refine skills. + Network with professionals in the field. + Develop an understanding of the type of working environment, field and industry that align with your career goals. + Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. **Deadlines** Our 2025 application period will close on November 30, 2024. **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: **https://www.hollandamerica.com/en\_US/our-company/mission-values.html** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com **\#HAL**