2025-2027 Administrative Fellowship Program - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Administrative Fellowship Program is a 2-year fellow-directed experience that can be described as a “build your own adventure” fellowship as it allows the fellow to tailor the experience based on specific interests and desired experiences. The fellowship is project-based with fellows leveraging their networking skills to find project assignments. Project availability and focus areas depend on current organizational and departmental goals. A full time management opportunity at NM may arise at any point over the course of the 1st  or early in the 2nd year of the Program allowing the Fellow the autonomy to pursue these roles.

The fellow will be matched with a VP and Director Mentor who are assigned based on the career goals and interest of the fellow. The VP and Director mentor help the fellow vet projects, and develop professional goals. The fellow and mentors meeting cadence is at the discretion of the fellow and can vary from weekly to monthly. In addition, the fellow will have monthly meetings with the Executive Sponsor, Jennifer Bloomquist, and Fellowship Manager, Erin Cohan. Fellows will also get the opportunity to meet with system leaders at all levels of the organization.

The first 60 days of the first year are spent gaining an understanding of the broad spectrum of hospital and system departments through shadowing and informational interviews. The fellow will then proceed to get involved in projects embedded in various departments throughout the system, as determined by both personal interests as well as institutional need. Projects are often selected from current organizational priorities, such as business development, strategic planning, hospital operations and community service. Some examples of past fellowship projects and experiences include the following:

• Improving Radiology Turnaround Time in the NMH Emergency Department
• Increasing the % of First Case on Time Starts (FCOTS) in the Operating Rooms
• Current State Analysis of Procedure Suite Utilization
• Improving the Breast Cancer Patient Journey
• Increasing Access to Diagnostic Imaging Services across the System
• Reducing Agency Staffing
• Growth and Expansion Modeling with Strategy Team
• Implementation and Physician Training of Ambient Listening Technology
• Designing the Community Space of a new Outpatient Facility
• Implementation of a Centralized Wheelchair Program
• Serving as interim practice manager of an outpatient clinic

The fellow also engages in a 9-month process improvement training class, Improvement Leadership Training (ILT), and leads a process improvement project that may or may not be in an area of previous work.

The fellow has the ability to diversify their work experience by engaging with Northwestern Medicine’s 10 Health Network hospitals. Leveraging the diverse health network allows the fellow to gain broad exposure to both the Academic Medical Center and community hospital environments. At the conclusion of this experience, it is expected that the fellow will have expanded their professional network and developed a thorough understanding of hospital operations and health-system dynamics beyond Northwestern Memorial Hospital, the system’s flagship hospital in Downtown Chicago.

This broad exposure, extensive project work, and expanded professional network prepare fellows to transition into a managerial role at Northwestern Medicine.

AA/EEO.

• The most promising applicants possess demonstrated leadership skills, superior academic performance and relevant work experience related to healthcare.

• Successful fellows project maturity, professionalism and initiative. They are passionate about their career aspirations.

• Candidates must either be in the process of completing or possess a master's degree in health services or business administration or the equivalent.

To Be Uploaded:

Candidates must complete the online application and upload the following electronically as part of the application:

• Resume 
• Personal Statement
• Graduate Transcript(s) - will accept official and unofficial transcripts
• Two letters of recommendation (One from a past or present employer/One from an academic professor)
  • If the letters of recommendation should remain confidential, please have them emailed to Erika Juarez, Talent Acquisition Professional at erika.juarezosorio@nm.org

Please note that once you submit your application, you will be prompted to create a SmartRecuiter account.  Once your account is created, you can upload attachments. Please email careers@nm.org with any questions regarding the upload process.

Application and Selection Timeline:

• Application Due Date: TBD
• On-site Final Round Interview: September/October 2024
• Fellowship Program Start Date: July 2025

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.