2024 Mill Valley Film Festival Guest Services Manager - Mill Valley Film Festival

California Film Institute

2024Mill Valley Film Festival Hub Manager

Location: San Rafael, CA (15 minutes North of the Golden Gate Bridge)

Status: Full-Time, Salary, Seasonal, Hybrid/Remote, onsite starting 9/23/24

Dates: 9/1/24 through 10/12/24

Compensation: $1280/week

About CAFILM:

CAFILM supports its mission to celebrate film as art and education by presenting the annual Mill Valley Film Festival and DocLands Documentary Film Festival, exhibiting film year-round at the non-profit Christopher B. Smith Rafael Film Center in San Rafael, CA and Sequoia Cinema in Mill Valley, CA, and building the next generation of filmmakers and film lovers through CFI Education. Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event held every October, screening over 200 innovative US and international films for over 60,000 attendees. MVFF has a stellar reputation as a filmmakers' festival with a high-profile, prestigious, non-competitive environment celebrating the best in independent and world cinema in gorgeous Northern California.

About the Job:

The filmmaker lounge manager reports to the events manager and works within the Operations department. The position is responsible for the management and operational aspects of the Mill Valley Film Festival Hub.

Your Responsibilities:

• Work with the Events and Guest Services departments to create, staff, and maintain an inviting food & beverage hospitality space for patrons, festival filmmakers, and other special guests (donors, sponsors, media, etc)
• Schedule, train, and supervise volunteer staff
• Create a comfortable and aesthetically pleasing lounge atmosphere, including arrangement of decor, lighting, music, and food/beverage stations
• Arrange for daily general hub programming/activities for Festival patrons.
• Work with Development department to fulfill sponsor and donor needs
• Coordinate with food & beverage sponsors as directed by the events manager
• Maintain an inviting, lively, and clean environment for permitted guests
• Work with the Development department to ensure all related sponsor signage and other forms of activation are set up and displayed appropriately
• Track food & beverage inventory on a daily basis
• Supervise and manage volunteers for badge checking and tracking at the door
• Report any food, beverage, personnel, or other lounge-related issues to the operations manager
• Submit a detailed wrap report and participate in post-festival wrap meetings

Our Ideal Candidate has:

• Superb organizational and administrative skills, and is a proactive communicator
• Detailed, disciplined, and thorough. You have a professional appearance and demeanor with a great attitude.
• Strong computer skills, with thorough knowledge of Excel, Word, FileMaker Pro, Google Apps
• Grace under pressure; can do attitude
• Strong managerial and leadership skills
• Proven skill with driving deadlines
• Excellent customer service, and public interaction skills
• Ability to work within a budget prioritizing expenditures
• Ability to manage time effectively and bring projects to completion despite conflicting deadlines
• Calm under pressure, managing multiple tasks with competing deadlines.
• Thrives working independently and on a team.
• Must have own transportation, own smart-phone, able to work nights and weekends as necessary, and work through Labor Day weekend if needed.

To apply, please submit:

• Your resume including two references
• A short cover letter (about 100 words), describing
  • Your interest in working for Mill Valley Film Festival
  • Personal strengths and skills you can bring to the position

Our Diversity, Equity, and Inclusion Commitment:

We strive for a culture where people sense like they are valued, can bring their whole selves to work free of oppression, injustice, harassment or discrimination, and that they experience belongingness through a common purpose. We are taking steps to ensure that the California Film Institute is a safe and equitable space for staff members, filmmakers and audiences alike by incorporating inclusivity, diversity and accessibility measures into our business plan and tangible KPIs to hold ourselves accountable to serve and engage diverse audiences through our work. We are also working to examine racial justice internally in order to drive self-discovery and best inform how we can change practices and utilize our voice and position within the community.

Our Diversity, Equity, and Inclusion Commitment:

We strive for a culture where people know they are valued, can bring their whole selves to work free of oppression, injustice, harassment or discrimination, and where they experience belongingness through a common purpose.

CAFILM is an equal opportunity employer to all. We celebrate diversity and are committed to creating an inclusive environment. Our policies prohibit discrimination and harassment of any kind based on age, race, color, gender, gender expression, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.