20059 - Business Process Consultant - Hyundai Autoever America
West Point, GA
About the Job
20059 - Business Process Consultant
West Point, GA
CBU: KaGA (Kia Georgia)
Purpose:
This position is the Business Process Consultant with the ability to lead HCM (Human Capital Management) solution for Hyundai/Kia Motors Manufacturing, to support business systems (SAP HR and SuccessFactors), to collaborate with Korea HQ to enhance/implement HCM best practices.
The Business Process Consultant is responsible for assessing, estimating, supporting and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements and service delivery (break/fix) across all HAEA-AM supported instances.
The Business Process Consultant will be accountable for ERP project and enhancement assessment and execution matters including service delivery (break/fix) on our CBU's SAP ERP instance.
As such, the Business Process Consultant will be the key person for CBU businesses where HAEA-AM supports CBU's SAP environments. This will include day to day working with SAP users & business partners in the sites within scope of the role.
The Business Process Consultant will collaborate with other team members, offshore/onshore to ensure that enhancements are delivered, leveraging the global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLA’s for service are met.
The position requires access to detailed and confidential information of all types (financial, payroll, etc.).
Essential Functions:
• Be involved in the keep it running and evolutive maintenance of SAP ERP solution.
• Takes the lead role in : Assisting with the business case, Planning and monitoring, Eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication, Requirements analysis
• Along with the other team members, be in charge of : Incident management, Checking and solving customizing issue, Bug fixing, Investigation of escalated problems, Monitoring of interfaces and replications, Enhancement management, Analysis and application implementation, improvements, Writing general as well as detailed, functional specifications, Integration tests & business support for UAT, the application documentation, Contribution to workload estimations.
• Keeps a general overview on the architecture of the solution and its evolution and are accessible for all matters in the functional domain of SAP HR
• Stays up to date with technical developments and evolutions in SAP HR
• Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP
• Decomposes high level information into details and be able to animate workshops with end-users and business representatives
• Distinguishes requests from the underlying business needs
• Maintains a regular physical presence close to business interlocutors and Key Users in order to assist them in the development and daily management of their applications
• Respects the operating procedures and methodology effective within HAEA-AM
• Respects working in collaboration with external partners according to HAEA IT model
• Coordination with Offshore teams
• Supports Offshore teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU
• On-call support
• Performs other duties as assigned.
Decision Making/Discretion:
• This position requires the ability to identify and correct production issues, suggest flexible business solutions.
• Initiates and implements improvements in all areas of his/her responsibility,
Results:
This position is responsible for ensuring that existing system processes function as designed and delivering new project/tasks with the client's acceptance timely manner.
Strategy Development:
• Helps businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
• Works with management and end users to improve or re-engineer the current business process to achieve higher operation efficiency.
Education / Skill Requirements:
- Bachelor's Degree in Info. Technology or a related field.
- At least 7 years of hands on configuration, development or support of SAP HR area.
- Minimum of 7 years of ERP Project Execution/ management experience.
- Minimum of 3 full life cycle SAP implementations experience.
- Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners
• Ability to translate details into specific tasks needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Proven ability to work creatively and analytically in a problem-solving complex environment
• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
• Strong negotiation/persuasion and analytical skills
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis.
• Must have the ability to question the status quo.
Certifications (preferred):
- SAP HR certification preferred
- PHR certification preferred
Salary Range: $81,040 to $124,800 per yr.
West Point, GA
CBU: KaGA (Kia Georgia)
Purpose:
This position is the Business Process Consultant with the ability to lead HCM (Human Capital Management) solution for Hyundai/Kia Motors Manufacturing, to support business systems (SAP HR and SuccessFactors), to collaborate with Korea HQ to enhance/implement HCM best practices.
The Business Process Consultant is responsible for assessing, estimating, supporting and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements and service delivery (break/fix) across all HAEA-AM supported instances.
The Business Process Consultant will be accountable for ERP project and enhancement assessment and execution matters including service delivery (break/fix) on our CBU's SAP ERP instance.
As such, the Business Process Consultant will be the key person for CBU businesses where HAEA-AM supports CBU's SAP environments. This will include day to day working with SAP users & business partners in the sites within scope of the role.
The Business Process Consultant will collaborate with other team members, offshore/onshore to ensure that enhancements are delivered, leveraging the global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLA’s for service are met.
The position requires access to detailed and confidential information of all types (financial, payroll, etc.).
Essential Functions:
• Be involved in the keep it running and evolutive maintenance of SAP ERP solution.
• Takes the lead role in : Assisting with the business case, Planning and monitoring, Eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication, Requirements analysis
• Along with the other team members, be in charge of : Incident management, Checking and solving customizing issue, Bug fixing, Investigation of escalated problems, Monitoring of interfaces and replications, Enhancement management, Analysis and application implementation, improvements, Writing general as well as detailed, functional specifications, Integration tests & business support for UAT, the application documentation, Contribution to workload estimations.
• Keeps a general overview on the architecture of the solution and its evolution and are accessible for all matters in the functional domain of SAP HR
• Stays up to date with technical developments and evolutions in SAP HR
• Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP
• Decomposes high level information into details and be able to animate workshops with end-users and business representatives
• Distinguishes requests from the underlying business needs
• Maintains a regular physical presence close to business interlocutors and Key Users in order to assist them in the development and daily management of their applications
• Respects the operating procedures and methodology effective within HAEA-AM
• Respects working in collaboration with external partners according to HAEA IT model
• Coordination with Offshore teams
• Supports Offshore teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU
• On-call support
• Performs other duties as assigned.
Decision Making/Discretion:
• This position requires the ability to identify and correct production issues, suggest flexible business solutions.
• Initiates and implements improvements in all areas of his/her responsibility,
Results:
This position is responsible for ensuring that existing system processes function as designed and delivering new project/tasks with the client's acceptance timely manner.
Strategy Development:
• Helps businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
• Works with management and end users to improve or re-engineer the current business process to achieve higher operation efficiency.
Education / Skill Requirements:
- Bachelor's Degree in Info. Technology or a related field.
- At least 7 years of hands on configuration, development or support of SAP HR area.
- Minimum of 7 years of ERP Project Execution/ management experience.
- Minimum of 3 full life cycle SAP implementations experience.
- Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners
• Ability to translate details into specific tasks needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Proven ability to work creatively and analytically in a problem-solving complex environment
• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
• Strong negotiation/persuasion and analytical skills
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis.
• Must have the ability to question the status quo.
Certifications (preferred):
- SAP HR certification preferred
- PHR certification preferred
Salary Range: $81,040 to $124,800 per yr.
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Source : Hyundai Autoever America