1st - Field Service Technician Apprentice - Workbox Staffing
Wixom, MI 48393
About the Job
Field Service Technician, up to $45/hr, Wixom, MI
Are you looking for a new opportunity? Are you looking to continue your career as a Field Service Technician installing, diagnosing, and repairing machinery? Do you have good mechanical and electrical knowledge? Is traveling something that you enjoy? If so, this is the position for you!
Duties and Responsibilities:
- Installation, programming, safe operation and maintenance training of primarily CNC gear generating machine tools and automated systems. Machines such as hobbing, shaping, shaving, grinding, and honing, are primarily manufactured by Nidec Machine Tool Corporation, Japan.
- Setup and train customers, at their plant facility, on CNC gear machines with customer supplied tooling (fixtures and cutters) or tooling supplied with the machine from the factory.
- Advise customer on proper cutting conditions and offer advice on cutting tools and work holding methods to achieve optimum cutting conditions.
- Answer all questions at the customer site on training items either from learned knowledge or by obtaining answers from technical advisors.
- Troubleshoot, diagnose and repair both minor and major mechanical and electrical malfunctions at the customer facility, independently, without direct supervision.
- Written documentation of reported problems, via field service reports and additional reporting methods and policies, troubleshooting and root cause analysis of the actual condition using clear, concise description of the corrective measures.
- Perform preventative maintenance (PM) to a scheduled outline/checklist and instruct customers on proper PM schedule development and adherence to the schedule.
- Installation of new machine software and PLC/PMC ladder logic. In addition, full capability to use the PLC/PMC as a diagnosis tool and to write minor ladder in the field is required.
- Work directly with engineering and service staff from the machine manufacturer for continuous knowledge improvement, documenting and subsequently teaching other service technicians on new procedures, machines and technologies.
- Develop and maintain with the technical services department written diagnostic and corrective action procedures for improved customer and internal support.
- Self-teach on basic new controls systems and have the ability to train both internal personnel and customers.
Qualifications:
- Good oral and written communication with high level of computer literacy and with most commercially available PC applications software.
- Mechanical & electrical knowledge
- Minimum of 3-5 years experience in machine tool field service
- Must have valid Driver’s License and reliable transportation
- Must be comfortable with traveling majority of the time to various customer sites
In this position, the Field Service Technician Apprentice will be responsible for traveling to various customer sites to install, setup, troubleshoot, diagnose, and repair metal cutting machine tools. You will be traveling a majority of the time for this role. You will also be training end users on the programming, operation and maintenance of the machines. This position is going from 8am-5pm M-F, with some OT as required. This is a direct hire opportunity!
Let’s go to work! Apply online today or call our office at 248-724-0300.
Veteran-Friendly and Equal Opportunity Employer
Source : Workbox Staffing