1856 - Culinary Residence - A Teaching Restaurant - Host and Hostess - Part Time and Full Time Available - Rane Culinary Science Center
Auburn, AL
About the Job
We pay approximately 55% of our employee's benefits.
Complimentary meal for every shift worked
"1856 - A Culinary Residence" will be an upscale teaching restaurant, named after the year of Auburn University's founding, anchoring the first floor of the new Tony & Libba Rane Culinary Science Center. Students in the Auburn University College of Human Sciences Hospitality Management Program will work under the guidance of a Chef in Residence to prepare and serve an à la carte lunch menu and tasting menu format during dinner service.
Each year, an acclaimed chef will work alongside Auburn University faculty and staff to create a unique restaurant concept, providing a one-of-a-kind, ever-changing culinary experience for students and restaurant guests alike. The open kitchen will invite diners to observe as their food is prepared, while a two-story wine room stocked with bottles from around the world will provide a stunning dining backdrop for the private dining room.
Duties:
- Ability to thoughtfully engage with all customers visiting 1856 about the concept and partnership with Auburn University and student experience.
- Work closely with a paired student each day to provide service to our guests. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service
- Ability to memorize a 8-10 course tasting menu along with beverage pairing that changes bi-weekly
- Perform mise en place for daily service based on reservations booked for the day/evening.
- Oversee our guests dining experience following 1856 and IHP's standards of service.
- Ensure guest preference, dietary preferences are recognized and how those affect a set tasting menu on a nightly basis.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Always maintain a neat and clean work environment
- Be available to perform lateral service as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Utilize SpotOn Reserve platform to organize all reservations ensuring that the floor plan is being used optimally, in accordance with guest preferences and requests.
- Answer phone calls; anticipate and respond promptly and courteously to any requests.
- Collect and record any guest preferences or dietary restrictions into the internal database to enhance future dining experiences.
- Provide a warm welcome when greeting guests upon arrival.
- Communicate effectively with front of house team members to ensure a prompt and highly executed dining experience.
- Answer questions about our food, beverages and other restaurant functions and services.
- Provide guests with a fond farewell and invite them to return.
- Assist in coordination with valet to ensure a timely delivery of guests' vehicles at the end of the dining experience.
Working Conditions:
- Be able to work in a standing position for long periods of time, consecutively.
- Be able to safely lift and easily maneuver multiple plates of food & carry bus tubs frequently weighing up to 50 pounds.
- Working with students on a daily basis is required. Ability to organize and plan your service around training and teaching throughout every interaction.
Team members must have a flexible work schedule and ability to work nights, weekends and holidays
Qualifications:
- A background in upscale dining preferred
- Upon selection able to complete the Responsible Vendor course for all team members 18 years old and above
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and can handle money and operate a point-of-sale system.
- Positive Attitude